Customer Success Manager
3 weeks ago
Flybridge Staffing is currently searching for a Customer Success Manager for a client in the Boca Raton area. This is a direct hire position, working onsite with occasional remote options. In this role, you will support account retention and growth. You will manage corporate accounts across the US and communicate with different liaisons and eligible participants to deliver exceptional service and solutions while driving engagement and retention.
- Competitive Salary position plus bonus *Not a commission sales role.
- Stable company with Excellent benefits and 401k.
Experience/Responsibilities:
- A Bachelors Degree and 5 year’s experience in Customer Succes, Client Relations, or Account Management role.
- Manages corporate accounts across the US, cultivating and expanding these relationships.
- Establishes productive, professional relationships with corporate liaisons and ensures timely, and consistent communication.
- Anticipates client needs and resolves account issues by investigating issues/challenges, developing solutions, collaborating with internal departments, and overseeing follow-up efforts.
- Develop and execute rollout and renewal plans, increasing participation rates and delivering measurable results.
- Develops, customizes, and conducts seminars, presentations, and meetings with existing and prospective corporate accounts liaisons or prospective members.
- Compile eligibility, participation, and budget reports for corporate account liaisons regularly and develop plans to generate engagement.
- Defines growth strategy through analysis and interpretation of sales and utilization reports along with competitive intelligence research.
- Generates referrals from existing clients and supports the Executive Director of Business Development to sign new corporate accounts.
- Exhibits a professional demeanor, using excellent telephone etiquette and positive interpersonal skills.
- Understands relevant business and budgeting systems that require flexibility in our processes to accommodate client needs.
****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only, please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP.
Follow us on LinkedIn to keep up with all our latest job openings and referral program.
-
Customer Success Manager
7 days ago
Boca Raton, United States MDVIP Full timeClient Success ManagerDrive innovation, cultivate relationships, and make a measurable impact with MDVIP. Why This Role?As a Client Success Manager, you’ll take the lead in managing and expanding relationships with corporate partners across the U.S. You’ll serve as the primary point of contact, delivering exceptional service and solutions while driving...
-
Customer Success Manager
1 month ago
Boca Raton, United States MDVIP Full timeClient Success ManagerDrive innovation, cultivate relationships, and make a measurable impact with MDVIP. Why This Role?As a Client Success Manager, you’ll take the lead in managing and expanding relationships with corporate partners across the U.S. You’ll serve as the primary point of contact, delivering exceptional service and solutions while driving...
-
Project Manager, Customer Success
1 month ago
Boca Raton, United States Modernizing Medicine Full timeWe are united in our mission to make a positive impact on healthcare. Join Us! * South Florida Business Journal, Best Places to Work 2024 * Inc. 5000 Fastest-Growing Private Companies in America 2024 * 2024 Black Book Awards, ranked #1 EHR in 11 Specialties * 2024 Spring Digital Health Awards, "Web-based Digital Health" category for EMA Health Records...
-
Flybridge Staffing | Customer Success Manager
3 weeks ago
boca raton, United States Flybridge Staffing Full timeFlybridge Staffing is currently searching for a Customer Success Manager for a client in the Boca Raton area. This is a direct hire position, working onsite with occasional remote options. In this role, you will support account retention and growth. You will manage corporate accounts across the US and communicate with different liaisons and eligible...
-
boca raton, United States MDVIP Full timeClient Success ManagerDrive innovation, cultivate relationships, and make a measurable impact with MDVIP. Why This Role?As a Client Success Manager, you’ll take the lead in managing and expanding relationships with corporate partners across the U.S. You’ll serve as the primary point of contact, delivering exceptional service and solutions while driving...
-
boca raton, United States MDVIP Full timeClient Success ManagerDrive innovation, cultivate relationships, and make a measurable impact with MDVIP. Why This Role?As a Client Success Manager, you’ll take the lead in managing and expanding relationships with corporate partners across the U.S. You’ll serve as the primary point of contact, delivering exceptional service and solutions while driving...
-
Practice Succession Account Manager
2 months ago
Boca Raton, United States MDVIP Full timeOverview: Come join an innovative leader in the healthcare industry! MDVIP, based in Boca Raton, FL is seeking a Physician Succession Account Manager who will be responsible for facilitating sales of retiring physicians and their practices. Serves as project and account manager for assigned physician successions, working closely with various internal...
-
Practice Succession Account Manager
2 days ago
Boca Raton, United States MDVIP Full timeOverview: Come join an innovative leader in the healthcare industry! MDVIP, based in Boca Raton, FL is seeking a Physician Succession Account Manager who will be responsible for facilitating sales of retiring physicians and their practices. Serves as project and account manager for assigned physician successions, working closely with various internal...
-
Customer Experience Manager
2 weeks ago
Boca Raton, Florida, United States NATIONAL FLOORS DIRECT INC Full timeJob Title: Customer Experience ManagerNational Floors Direct Inc is a leading provider of flooring solutions, dedicated to delivering exceptional customer experiences. We are seeking a skilled Call Center Manager to join our team and drive business growth through effective customer engagement.This role involves managing a team of customer service...
-
E-commerce Growth Specialist
1 week ago
Boca Raton, Florida, United States Cendyn Full timeAbout the RoleThis is an exciting opportunity to work with a dynamic company like Cendyn, where you will oversee day-to-day campaign and account management, as well as explore and fulfill customer needs to continually deliver value.The ideal candidate will have 3+ years of experience in account management and 2+ years in digital marketing, with a solid grasp...
-
Client Success Specialist
1 week ago
Boca Raton, Florida, United States GardaWorld Full timeJob DescriptionWe are seeking a Client Success Specialist to join our team at GardaWorld. In this role, you will be responsible for developing and fostering a positive business relationship between GardaWorld and assigned customers. You will work closely with our customers to understand their needs and provide solutions to meet those needs. This role...
-
Customer Experience Manager
2 weeks ago
Boca Raton, Florida, United States NATIONAL FLOORS DIRECT INC Full timeNational Floors Direct Inc is currently seeking a talented Call Center Manager to join our dynamic team. As a key member of our organization, you will play a vital role in leading our call center operations and providing exceptional customer experiences.This position requires a strong background in customer service, preferably with 5+ years of experience in...
-
Practice Succession Account Manager Expert
1 week ago
Boca Raton, Florida, United States MDVIP Full timeOverview of Physician Practice SalesMDVIP, a leading innovator in the healthcare industry, is seeking an experienced Physician Practice Sale and Acquisition Specialist to facilitate the sale of retiring physicians' practices.The successful candidate will work closely with various internal departments and stakeholders to ensure seamless transitions, providing...
-
Customer Service Operations Manager
3 weeks ago
Boca Raton, Florida, United States MDVIP Full time**About the Role:**We are seeking a highly skilled Customer Service Operations Manager to lead our call center team in Boca Raton, FL. As a key member of our organization, you will be responsible for overseeing daily contact center operations and providing strategic leadership to improve customer service levels and employee engagement.The ideal candidate...
-
Customer Service Case Manager
1 week ago
Boca Raton, Florida, United States Dane Street, LLC Full timeDane Street, LLC is a fast-paced Inc. 500 Company with a high-performance culture. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers.The successful candidate...
-
Customer Experience Manager
1 week ago
Boca Raton, Florida, United States Jlr Wellness Llc Full timeAbout Jlr Wellness LlcAt Jlr Wellness Llc, we are dedicated to providing a world-class fitness experience. Our team is passionate about creating a supportive and motivating environment for our members to achieve their wellness goals. We prioritize exceptional customer service, innovative programming, and a welcoming atmosphere that makes everyone feel at...
-
College Academic Success Specialist
3 weeks ago
Boca Raton, Florida, United States Best Foot Forward Foundation Full timeBest Foot Forward Foundation is seeking a highly skilled and dedicated College Academic Coach to join our team in Boca Raton, Florida. This is a full-time salaried position with flexibility for work from home.This role offers a unique opportunity to make a positive impact on the lives of at-risk and foster care students by providing guidance and support as...
-
Automotive Sales and Customer Service Manager
3 weeks ago
Boca Raton, Florida, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full timeThe Store Manager position at our Jiffy Lube location in Boca Raton, FL offers an exciting opportunity for a motivated and experienced leader to join our team. With a competitive salary package including an estimated annual salary of $75,000, and opportunities to earn up to $100,000 through multiple bonus platforms, you will be rewarded for your hard work...
-
College Academic Success Coach
2 weeks ago
Boca Raton, Florida, United States Best Foot Forward Foundation Full timeAbout the RoleThe College Academic Coach will be responsible for providing support to students as they navigate their college courses, helping them develop skills and habits that contribute to their academic success.This is a full-time position available with some flexibility to work from home.Key ResponsibilitiesRegularly monitor progress of students in...
-
Account Manager
9 months ago
Boca Raton, United States Nation Safe Drivers Full timeThe ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may...