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Sales Manager

2 months ago

Lewisville, United States Mr. Cooper Full time

Are you looking for a long-term career and not just your next stop? With $1.5 Trillion in servicing and over 6 million customers, we are positioned for the long haul We are hiring an experienced Sales Manager for our Refi Team at our Lewisville location as we are crazy busy even in the current rate environment. Average funding's per Mortgage Professional on Refi side is 20+/month and growing.




• Conducts interviews and hires staff.

• Manages day to day activities of the sales staff.

• Holds regular meetings with the sales staff, reviewing sales strategies, best practices, new products and product enhancements.

• Develops strategy for building and maintaining account base, utilizing effective sales techniques.

• Achieve monthly performance standards.

• Achieve monthly call queue performance standards.

• Enhance loan agent sales, customer service and technical skills.

• Monitor agent originations, fundings and loan conversion percentages performance.

• Ensure regulatory compliance in all areas.

• Weekly meetings informing staff of expectations and weekly/monthly goals.

• Weekly training, covering new products and procedure changes.

• Daily meetings with Director/VP’s.

• Sales Team pipeline management.

• Ensures that sales staff is following company policies and procedures.

• Assistance with daily tasks such as DU/LP.


Education/Experience Requirements

  • Must have a high school diploma or equivalent.
  • 2+ years mortgage sales management experience in call center setting
  • 5+ years of mortgage sales experience preferred.