eCommerce Merchandising Operations Specialist

1 week ago


Doral, United States Scentiment Full time

Company Overview:

Scentiment is the fastest growing fragrance brand in the ecommerce space, we are on a mission to democratize luxury fragrances for the masses. With a commitment to delivering exceptional customer experiences, we have established ourselves as a trusted brand known for quality and reliability.


Job Summary:

We're seeking an experienced eCommerce Merchandising Operations Specialist to support our online merchandising and marketing efforts across Shopify, Amazon, and Walmart platforms. The successful candidate will have a strong background in eCommerce operations, with a focus on driving sales growth, improving customer experience, and enhancing merchandising efficiency.


Key Responsibilities:

  • Support online merchandising and marketing activities by setting up and maintaining promotional pages on Shopify and Amazon
  • Partner with Merchandising & Marketing teams to execute promotions and optimize product listings
  • Continuously improve online promotional experience using website enhancements, customer feedback, sales data, and site metrics
  • Develop expertise in internal merchandising and web systems to troubleshoot issues and optimize processes
  • Execute website banners and maintain product taxonomy to ensure consistent customer experience
  • Support merchandising strategy and maximize sales potential using website merchandising tools (Cross Sells, Upsells, Substitutes)
  • Manage FBA inventory and ensure accurate product listings on Amazon
  • Analyze sales data and market trends to identify opportunities for growth and improvement
  • Ensure compliance with platform policies and requirements

Manage new product launches by:

  • Creating listings on Shopify, inventory management systems, Amazon, and Walmart
  • Uploading key content and information for each product, optimized for SEO
  • Coordinating with marketing teams for each product launch


Requirements:

  • 3+ years of experience in eCommerce operations, merchandising, or marketing
  • Strong knowledge of Shopify, Amazon, and Walmart platforms, including product listing and FBA inventory management
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work independently and prioritize tasks effectively
  • Experience with data analysis and performance reporting
  • Experience with eCommerce software and tools (e.g. Finale Inventory, Netsuite, Jungle Scout etc.)


f you're a detail-oriented and analytical eCommerce professional with a passion for merchandising and customer experience, we'd love to hear from you



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