Voice Network Engineer

3 weeks ago


Chicago, United States Tata Consultancy Services Full time

Type: Full time

Role: Network Voice Administrator

Location (Onsite): Chicago / Lincolnshire, IL


Technical/Functional Skills

  • Cisco Voice
  • Contact Centre (On Prem and Cloud)
  • MS Teams
  • Amazon Connect


Experience Required: 8 – 10 years


Roles & Responsibilities

  • At least 8 years’ experience in managing Network Voice infrastructure.)
  • Very good knowledge in managing voice infrastructure (Cisco, InContact, MS teams ,Polycom, SBC )
  • Knowledge in managing End point devices (Polycom, Cisco SPA and ATA, etc.)
  • Flexible to work during weekends/ off business hours. Technical co-ordination with the OEM support in the event of any Technology assistance
  • Good knowledge of ITIL processes.
  • Data Centre touch/ hands and Fleet support


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