Application Support Analyst
4 days ago
IntePros is seeking an Application Support Analyst to join our banking client, based in Pittsburgh, PA, or Lake Mary, FL. The position is within the Production Services, Workplace Technology Support Team, with a primary focus on supporting the messaging and collaboration environment on a global scale. This is a 24x7x365 support team, and the role is for an 11 AM - 8 PM or 12 PM - 9 PM Eastern shift, overlapping with the 10 PM - 6 AM shift in India to ensure continuity of service.
Required Qualifications (from most to least important):
- Bachelor’s degree in computer science or a related field, or equivalent work experience.
- 4-6 years of related infrastructure experience.
- Proficiency in secure messaging technologies, including PGP, TLS, IRM, and S/MIME.
- Working knowledge of Microsoft Exchange and M365.
- Ability to manage multiple tasks and occasionally competing priorities.
- Strong oral and written communication skills for effective interaction with both staff and customers.
Preferred Qualifications (from most to least important):
- Experience in the securities or financial services industry.
- Knowledge of Symantec Mail Security Gateway.
- Familiarity with DNS, SPF, DKIM, and DMARC.
- Experience with highly available and load-balanced application environments.
- Understanding of IMAP and SMTP protocols.
Preferred Skills/Experience:
- Demonstrated ability to work in a dynamic and fast-paced environment.
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Application Support Analyst
3 days ago
Pittsburgh, United States IntePros Full timeIntePros is seeking an Application Support Analyst to join our banking client, based in Pittsburgh, PA, or Lake Mary, FL. The position is within the Production Services, Workplace Technology Support Team, with a primary focus on supporting the messaging and collaboration environment on a global scale. This is a 24x7x365 support team, and the role is for an...
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Application Support Analyst
4 days ago
pittsburgh, United States IntePros Full timeIntePros is seeking an Application Support Analyst to join our banking client, based in Pittsburgh, PA, or Lake Mary, FL. The position is within the Production Services, Workplace Technology Support Team, with a primary focus on supporting the messaging and collaboration environment on a global scale. This is a 24x7x365 support team, and the role is for an...
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Pittsburgh, United States BNY Full timeAs a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. Through our...
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