Support Engineer

1 week ago


San Francisco, United States Apex Systems Full time

*This position will be mostly remote 6pm-2am with an occasional on site day shift when needed*


  • Responsibilities: Provide night support to other Engineers on installing, configuring, and testing of point-of-sale systems server equipment, cables and security cameras. This may entail multiple stores per night
  • Provide report of nightly install
  • Follow Company protocols
  • Work efficiently to meet deadlines and ensure customer satisfaction
  • Troubleshoot any technical issues that may arise during installation
  • Collaborate with Project Team for rectifying install issues and providing feedback on improving documented procedures
  • Update and provide feedback on existing documentation and Current Best Practices
  • Own Open issues and track towards eventual rectification
  • Supervise fellow installers to complete work in a timely manner
  • May involve some lifting, carrying of equipment and travelling to actual stores
  • Qualifications: Prior experience in installing and configuring tech equipment including Point of Sale systems, server racks and network switches
  • Strong understanding of basic technical concepts.
  • Strong communication skills and ability to lead Zoom meetings
  • Excellent problem-solving and troubleshooting skills.
  • Exceptional customer service skills with a focus on building rapport.
  • Ability to work independently and as part of a team.
  • Strong work ethic, with the ability to prioritize tasks and meet deadlines.
  • Physically fit to perform the requirements of the job, which may include travelling, lifting, bending, and reaching.



  • San Jose, United States Quatrro Business Support Services Full time

    Purpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...

  • IT Support Engineer

    2 weeks ago


    San Francisco, United States Alphasights Full time

    AlphaSights is looking for a proactive and driven individual to join the IT Engineering team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Engineer, therefore, represents a visible and valued opportunity for the right candidate to have an immediate impact in the San Francisco...

  • IT Support Engineer

    2 weeks ago


    San Francisco, United States AlphaSights Full time

    Immediate Start San Francisco based The Role AlphaSights is looking for a proactive and driven individual to join the IT Engineering team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Engineer, therefore, represents a visible and valued opportunity for the right candidate to have...

  • IT Support Engineer

    4 months ago


    San Francisco, United States AlphaSights Full time

    Immediate Start San Francisco based The Role AlphaSights is looking for a proactive and driven individual to join the IT Engineering team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Engineer, therefore, represents a visible and valued opportunity for the right candidate to have...

  • Support Engineer

    4 months ago


    San Francisco, United States AppsFlyer Full time

    AppsFlyer's Support Engineering team provides top-notch support, availability, and expert knowledge to our invaluable customers. The ideal candidate for this role is customer-oriented, solutions minded, and has the ability to develop relationships with cross functional teams including AppsFlyer's R&D, Customer Success, and Product Teams. In this role, you...


  • san francisco, United States Atomus Full time

    This is a full-time on-site role for a Customer Support Engineer at Atomus located in San Francisco, CA. The ideal candidate must be a US Citizen and able to work onsite 5 days a week and shift expectations of 8:00 a.m. - 5:00 p.m. PST, in our San Francisco office.About AtomusAtomus is a leader in providing innovative compliance and cybersecurity solutions....


  • san francisco, United States Atomus Full time

    This is a full-time on-site role for a Customer Support Engineer at Atomus located in San Francisco, CA. The ideal candidate must be a US Citizen and able to work onsite 5 days a week and shift expectations of 8:00 a.m. - 5:00 p.m. PST, in our San Francisco office.About AtomusAtomus is a leader in providing innovative compliance and cybersecurity solutions....


  • San Francisco, United States Resource Informatics Group Full time

    A highly motivated professional who can drive incidents to resolution by collaborating with multiple engineering teams. Analytical mindset and good problem-solving skills, excellent written and verbal communication & ability to work as part of a team. Excellent multitasking skills with the ability to prioritize projects with high pressure deadlines....


  • San Francisco, United States JK Partners Full time

    A leading Fixed Income asset management client in San Fran is seeking a talented Application Support Engineer as an FTE. NO THIRD PARTIES and MUST BE WILLING TO RELOCATE TO SAN FRANCISCO. Must have strong hands on skills in Python, SQL Server and working in a front office trading environment. Fixed Income experience is a strong plus as well as specific...


  • san francisco, United States JK Partners Full time

    A leading Fixed Income asset management client in San Fran is seeking a talented Application Support Engineer as an FTE. NO THIRD PARTIES and MUST BE WILLING TO RELOCATE TO SAN FRANCISCO. Must have strong hands on skills in Python, SQL Server and working in a front office trading environment. Fixed Income experience is a strong plus as well as specific...


  • san francisco, United States JK Partners Full time

    A leading Fixed Income asset management client in San Fran is seeking a talented Application Support Engineer as an FTE. NO THIRD PARTIES and MUST BE WILLING TO RELOCATE TO SAN FRANCISCO. Must have strong hands on skills in Python, SQL Server and working in a front office trading environment. Fixed Income experience is a strong plus as well as specific...


  • San Francisco, United States OpenAI Full time

    About the TeamThe User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and...


  • San Francisco, United States OpenAI Full time

    About the Team The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering, and...


  • San Francisco, United States Amazon.com Services LLC Full time

    At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our...


  • San Francisco, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is offering a contract employment opportunity for a Desktop Support Engineer in San Franscico, Ca. As a key member of our team, The Desktop Support Engineer will primarily focus on providing timely responses to end-users and resolving tech issues. This Desktop Support role involves working within the Investment and...

  • Support Engineer

    1 month ago


    San Francisco, California, United States Syntricate Technologies Full time

    Job Title: End User Support EngineerJob Summary:We are seeking an experienced End User Support Engineer to join our team at Syntricate Technologies Inc. in San Francisco, CA. As an Onsite Support Engineer, you will be responsible for providing fast and useful technical assistance to end users, ensuring high-quality end-user IT services at customer sites, and...


  • San Francisco, United States OpenAI Full time

    About The TeamThe Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success,...


  • San Francisco, United States Afresh Full time

    Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US...


  • San Francisco, United States Tbwa ChiatDay Inc Full time

    About Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...


  • San Francisco, United States Tbwa ChiatDay Inc Full time

    About Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...