Production Support Engineer
4 months ago
- A highly motivated professional who can drive incidents to resolution by collaborating with multiple engineering teams.
- Analytical mindset and good problem-solving skills, excellent written and verbal communication & ability to work as part of a team.
- Excellent multitasking skills with the ability to prioritize projects with high pressure deadlines.
- Working closely with counterparts in the Infrastructure and Application teams, the Systems/Production Support Engineer will help build a more sustainable platform through the development of systems that analyze our environments, predict future problems, and actively support the production environment
- Experience working with automating system administration tasks using scripting tools such as Python or shell (preferred).
- Experience with monitoring and automation tools further analyze real time issues.
- Monitoring and Metrics in Prometheus, Grafana and integrations with ServiceNow.
- Work with other teams to make sure that the infrastructure and applications that depend on it work together seamlessly.
- Support other team's infrastructure needs on an as-needed basis.
- Use and develop tools for systems continuous delivery automation.
- System Administration on Linux (CentOS) and Windows Server.
- Proficient with DevOps tools and environments like TeamCity/Jenkins, Git.
- Experience with monitoring implementations and administration.
- Ability to discuss and resolve technical issues and escalations with other technical staff as the needs arise.
- Work to automate detection and resolution of recurring issues in the production environment.
- 5 to7 years of production support experience.
- Working experience in using Tomcat, Git, Splunk, Jenkins & TeamCity.
- Advanced knowledge of Relational Databases and SQL.
- Experience in Shell Scripting.
- Experience in maintaining monitoring and alert systems.
- Experience troubleshooting relational databases and distributed platforms.
- Experience in maintaining Java applications.
- Experience in Docker orchestration and management.
- Experience with Kubernetes.
- Bachelor of Science degree in engineering or a related technical area
- Master's degree preferred
-
Product Support Engineer
3 days ago
San Francisco, United States Pylon Labs Full timeAt Pylon, we're building the future of B2B Support. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community-all in one place. A unique opportunity to work on standing up the support function at a customer support...
-
Production Engineer
4 weeks ago
San Francisco, United States Southern Recruiting Solutions, Inc. Full timeResponsibilitiesThe Production Engineer will optimize daily production to achieve business goals.Support company continuous improvement objectives and operational excellence strategy.Write and review unit operations manuals and standard operating procedures.Initiate MOC for process design and implementation of plant system changes.Interface with vendors and...
-
Electrical Engineer for Production Support
6 days ago
San Francisco, California, United States Volt Full timeAbout the Job:">At Volt, we are currently hiring a skilled Production Support Electrical Engineer to join our team. This is a great opportunity for a professional with experience in testing, troubleshooting, and problem resolution of electrical hardware.">Job Summary:">This is a second shift role: 3:00-11:00pmTest, troubleshoot and problem resolution of...
-
Product Engineer
4 weeks ago
San Francisco, United States Factory Full timeFactory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a platform that delivers tremendous value to our customers.What you will do and achieve:Design, develop, and maintain critical platform features from the ground up,...
-
Product Engineer
3 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timeSwish Analytics is a sports analytics, betting and fantasy startup building the next generation of predictive sports analytics data products. We believe that oddsmaking is a challenge rooted in engineering, mathematics, and sports betting expertise; not intuition. We‘re looking for team-oriented individuals with an authentic passion for accurate and...
-
Product Engineer
4 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timeSwish Analytics is a sports analytics, betting and fantasy startup building the next generation of predictive sports analytics data products. We believe that oddsmaking is a challenge rooted in engineering, mathematics, and sports betting expertise; not intuition. We‘re looking for team-oriented individuals with an authentic passion for accurate and...
-
Product Engineer
3 weeks ago
San Francisco, United States Talent Movers Full timeJob Title: Product EngineerIndustry: Internet and SoftwareCompany Funding: SeedLocation: San Francisco, California (CA)Work Environment: OnsiteJob Type: Full-timeDescription:We are seeking a product-focused full-stack engineer to help revolutionize the recruiting industry. This role offers complete ownership of building products that delight users, with a...
-
Product Engineer
1 week ago
San Francisco, United States Cadre Full timeMission At Speakeasy we're building the next generation of API infrastructure. We aim to give all of our customers a stripe-like developer experience through best in class developer surfaces. Great developer experience drives API adoption, reduces the burden on support and engineering and paves the way for emergent use cases. Our Product We write code...
-
Product Engineer
3 weeks ago
San Francisco, United States ZipRecruiter Full timeProduct/Full Stack EngineerAbout the JobJoin a fast-growing fintech company on a mission to build the world's largest and most-loved financial technology platform. As a Product/Full Stack Engineer, you'll have full ownership of building products that customers love. You'll be part of a talent-dense team, shipping with extreme urgency and iterating rapidly to...
-
TRAX Product Support Engineer
6 days ago
San Francisco, United States Sierra Nevada Corporation Full timeThe SNC TRAX (Tactical Radio Application eXtension) Program Tactical Datalinks Product Support Engineer (TDL PSE) must have an advanced understanding of the fundamentals of tactical datalinks and how to integrate them into military operations. An advanced understanding of tactical air and ground communications and a basic understanding of networking...
-
Product Engineer
4 weeks ago
San Francisco, United States Unify Full timeAbout Unify:Our mission is to build the first system-of-action for go-to-market teams, starting with an end-to-end platform powering warm outbound. We grown revenue 39x year-over-year, and are already serving customers like Lattice, Airbyte, and OpenPhone (see here for case study).The status quo is that sellers spend the majority of their day doing...
-
Software Engineer
2 weeks ago
San Francisco, United States talents lab Full timeThe CompanyLooking for a new opportunity with a company that's transforming how businesses and recruiters connect? Their dynamic platform supports a wide range of teams, from early-stage startups to well-established enterprises, and is backed by some of the biggest names in tech. If you're excited about working with a fast-growing company that's building...
-
Product Engineer
2 weeks ago
San Francisco, United States Allstate Northern Ireland Limited Full timeProduct Engineer (Remote - Home Based Worker)At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to...
-
Product Engineer
2 weeks ago
San Francisco, United States Allstate Northern Ireland Limited Full timeProduct Engineer (Remote - Home Based Worker)At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to...
-
Software Engineer, Product
2 weeks ago
San Francisco, United States ZipRecruiter Full timeJoin us at ClericWe’re building a future where engineers are focused on designing and building products, freeing them from operational toil. We’re starting with an AI-powered SRE agent that remediates issues in production environments autonomously. It uses an LLM-based reasoning engine to react to, interpret, and implement solutions to production issues,...
-
Software Engineer, Product
4 weeks ago
San Francisco, United States Cleric Full timeJoin us at ClericWe’re building a future where engineers are focused on designing and building products, freeing them from operational toil. We’re starting with an AI-powered SRE agent that remediates issues in production environments autonomously. It uses an LLM-based reasoning engine to react to, interpret, and implement solutions to production issues,...
-
Product Development Engineer
6 days ago
San Francisco, California, United States Y Combinator Full timeAbout the RoleWe're seeking an exceptional engineer to join our small, focused team at Y Combinator. As a Product Development Engineer, you'll play a key role in shaping our hiring platform and driving growth at startups. Our team is passionate about helping founders find the best talent, and we're excited to bring on someone who shares our vision.Key...
-
Software Engineer
4 weeks ago
San Francisco, United States talentslab.io Full timeThe CompanyLooking for a new opportunity with a company that's transforming how businesses and recruiters connect? Their dynamic platform supports a wide range of teams, from early-stage startups to well-established enterprises, and is backed by some of the biggest names in tech. If you're excited about working with a fast-growing company that's building...
-
Support Engineer
6 days ago
San Francisco, United States AppsFlyer Full timeAppsFlyer's Support Engineering team provides top-notch support, availability, and expert knowledge to our invaluable customers. The ideal candidate for this role is customer-oriented, solutions minded, and has the ability to develop relationships with cross functional teams including AppsFlyer's R&D, Customer Success, and Product Teams. In this role, you...
-
Support Engineer
4 months ago
San Francisco, United States AppsFlyer Full timeAppsFlyer's Support Engineering team provides top-notch support, availability, and expert knowledge to our invaluable customers. The ideal candidate for this role is customer-oriented, solutions minded, and has the ability to develop relationships with cross functional teams including AppsFlyer's R&D, Customer Success, and Product Teams. In this role, you...