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Inside Sales Manager

2 months ago

Palo Alto, United States Alium Full time

🌟 We're Hiring: Inside Sales Manager 🌟 | Palo Alto, CA (Hybrid)


Join a pioneering global leader in lidar technology Our client's lidar solutions power next-gen applications across Advanced Driver Assistance Systems (ADAS), autonomous driving, and cutting-edge robotic innovations like last-mile delivery robots and AGVs. We’re seeking a dynamic

Inside Sales Manager to drive growth and elevate customer relationships.


What You’ll Do:

✨ Cultivate strong, positive relationships with clients via phone, email, and online chat, ensuring exceptional customer service every step of the way.

✨ Support the sales team with market research, potential lead generation, and developing comprehensive client profiles.

✨ Oversee key sales processes: manage contracts, track orders, confirm deliveries, handle invoicing, and ensure smooth payment processing.

✨ Address post-sales service matters like returns, exchanges, and customer complaints with speed and efficiency.

✨ Collaborate across departments to guarantee timely order fulfillment and resolve logistics challenges.


What We’re Looking For:

🎓 Bachelor’s degree in marketing, business, electronics, software, optics, or mechanical engineering (preferred).

✅ Proven experience in sales support and customer service with high-impact clients.

💻 Proficiency in Microsoft Office and CRM systems.

💪 Strong problem-solving skills and resilience in a fast-paced environment.

🕒 Flexibility to work across multiple time zones.


Why You Should Apply:

🌍 Be part of a global leader shaping the future of autonomous tech.

💼 Hybrid role based in the vibrant Palo Alto area.

🤝 Collaborative team culture with opportunities for growth and innovation.


If you’re a proactive team player with a knack for order management, customer service, and sales coordination, we want to hear from you