Sales Operations Analyst

4 weeks ago

Palo Alto, California, United States Workato Full time
About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.

Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more.

Our company is driven by innovation and looking for team players who want to actively build our company.

We believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Our company has been recognized by various organizations for its achievements, including being named an enterprise startup to bet your career on by Business Insider, one of the top 100 private cloud companies in the world by Forbes' Cloud 100, and the 17th fastest growing tech company in the Bay Area and 96th in North America by Deloitte Tech Fast 500.

Responsibilities

We are looking for an exceptional Sales Operations Analyst to join our growing team. In this role, you will learn and support our TAM modeling and territory-building process, our sales capacity modeling, our growth planning initiatives, our weekly forecasting and pipeline review processes, as well as our quarterly and annual business review and strategic planning processes.

You will work with and analyze data needed for both day-to-day sales execution as well as long-term strategic planning. You'll get to work with fantastic sales leaders and professionals who will teach you a lot about selling and building a high-functioning sales org.

In this role, you will also be responsible to:

  • Both ongoing and one-off analyses that help to shine light on how Workato is executing and where we can improve or scale.
  • Assisting Workato North America sales leaders and sales professionals with their operational needs.
  • Learning how SaaS businesses work and what the key KPIs and drivers are for sales productivity.
  • Proactively recommend improvements to existing processes and automation to increase the effectiveness of Sales, Operations, & cross-functional teams.
  • Audit Salesforce data and ensure operational excellence in our CRM.
  • Assist with sales forecasting and planning processes.
  • Ensure territory management excellence for constantly growing and shifting sales organization, including territory carving, assignment, and process improvements in our CRM.
  • Support ad-hoc projects from leadership.
  • Assist with producing quarterly presentations to the executive team and board.
Requirements

We are looking for a highly skilled and motivated individual who can commit for at least 3 - 6 months, with a minimum of 25 hours per week. (Hours can be flexible depending on your schedule).

Key qualifications include:

  • Exceptional verbal and written presentation skills to communicate analytical insights to business leaders.
  • Diligent thinker who gets things done without overlooking important details.
  • Strong quantitative capabilities with a passion for numbers and analytics.
  • Skilled in SQL.
  • Experience working with BI/Analytics tools (Sigma preferred).
  • High proficiency in Excel and PowerPoint (Google Sheets and Slides) is strongly preferred. Experience with Salesforce, Salesforce CPQ, ZoomInfo, and/or BI tools is also strongly preferred.
  • Proven track record of analyzing large data sets.
  • Strong analytical and problem-solving skills.
  • Excellent business judgment. Strong track record of identifying key questions, defining, performing, and coordinating analyses, communicating findings clearly and concisely, and finding creative and innovative solutions.
  • Computer Science, Data/Business Analytics, Information Systems, Statistics, or relevant experience from previous employment.

We are looking for a self-starter with the ability to drive projects from inception to completion. You should have a natural drive for innovation and creative problem-solving, exceptional attention to detail and follow-through, excellent interpersonal skills, high energy, enthusiasm, team-oriented, strong cross-group collaborator, and be able to manage multiple concurrent projects with various deadlines.

For California applicants, the pay for this role begins at $19 per hour.

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