Business Process Analyst

2 weeks ago

Tallahassee, United States Tech Army, LLC Full time

The client seeks to establish a contractual services agreement with a qualified State Term Contract vendor to provide information technology services through the following new temporary staff position: Business Process Consultant (experienced). The position will report to the Division of Food Safety to supplement existing staff by supporting the planning, design, development, and implementation of information technology projects.


Business Process Consultant Task List: The selected candidate, must perform the following tasks as assigned by the Department’s Contract Manager and described in the list below:

A. Prepare deliverables identified by the client Contract Manager, within the timeframe specified. Deliverables the candidate will be responsible for producing include, but are not limited to:

I. Current (AS IS) business process and customer journey maps

II. SWOT Analysis

III. Requirements for Future (TO BE) business processes and customer journey maps

IV. Gap Analysis

V. Business Process Models (Diagram and Narrative)

VI. Entity Relationship Diagrams (ERD)

VII. Data Dictionaries

VIII. Data Flow Diagrams

IX. User Stories

X. Acceptance Criteria

XI. Business Cases

XII. Test Plans


B. Communicate relevant information to project teams and stakeholders in a timely manner.


C. Facilitate meetings throughout the term of the contract. At a minimum, meeting responsibilities include:

I. Proofread meeting documentation to ensure use of proper grammar and consistent font styles.

II. Attend the meeting and communicate with attendees in a clear, concise, and constructive manner.

III. Provide meeting documentation in the format designated or approved by the Contract Manager.

IV. Make necessary meeting arrangements and create needed artifacts to fulfill meeting objectives.

V. Create a meeting agenda and send it to attendees in advance of the meeting.

VI. Keep meeting notes highlighting key action items and decisions and indicating clear due dates with any next steps needed. Send copies of the meeting notes to attendees within three (3) Business Days following the meeting.

D. Address project team conflict and communication problems proactively.

E. Review required documentation evidencing the deliverable for completeness and correctness before submitting to the Project Team and Stakeholders. Obtain acceptance and approval of deliverables from the Contract Manager and appropriate Stakeholders

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