Administrative Services Manager

1 month ago


Nashville, United States Software Technology Inc. Full time

Duties/responsibilities for this position include, but are not limited to:

  • Serve as the primary Program Manager for Mental Health First Aid Program in rural public health regions, Metro Health Departments, and community-based organizations in TN
  • Conduct trainings as a certified Mental Health First Aid Instructor for Health Department staff and community partners, traveling statewide as needed
  • Provide mentorship and support to TDH’s MHFA instructors in assigned regions
  • Develop grant-related progress reports, annual reports, or workplans as appropriate and as requested by supervisor or team lead; provide grant and budget input and support as requested
  • Assist with maintaining databases and spreadsheets, ensuring data quality. Create or generate status reports for team/supervisor as requested
  • Create professional written communications and visualizations, such as infographics and one-pagers, ensuring content aligns with established guidelines and best practices
  • Prepare and provide mental health-related oral presentations for professional audiences, ensuring content aligns with established best practices and frameworks
  • Proactively identify areas for program and process improvement and develop innovative solutions for identified issues
  • Attend and lead meetings for MHFA instructors, MHFA vendor, public health staff, and community partners
  • Conduct outreach in the community to recruit and train target populations, such as first responders, educators, and other healthcare professionals
  • Serve as liaison for mental health-related workgroups and collaborations
  • Assist with ad hoc mental health initiatives and requests as directed by supervisor

Desired Knowledge, Skills, and Abilities:

  • Knowledge of mental health topics and passion for promoting mental wellbeing required
  • Advanced experience with MS Office Suite (Word, Excel, PowerPoint)
  • Current Mental Health First Aid Instructor certification preferred
  • Strong organizational skills and attention to detail
  • Excellent written communication and business grammar skills required
  • REDCap experience preferred but not required
  • Ability to work effectively independently and as part of a team
  • Conflict management
  • Ability to handle important matters while maintaining confidentiality
  • Proficiency with building, updating, and maintaining spreadsheets, presentation software, and working efficiently in multiple databases
  • Utilize effective time management in conjunction with communication to create realistic expectations for others
  • Grant or contract management experience preferre



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