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Growth / Digital Marketing Director
1 month ago
We are seeking a highly skilled and innovative Growth and Digital Marketing Director to lead and implement our company’s digital marketing efforts. This individual will be responsible for driving growth, maximizing ROI, and enhancing customer acquisition, retention, and engagement across all digital channels. This role is critical in driving growth, optimizing data-driven strategies, and advancing our digital presence to support our mission. The ideal candidate will have a strong background in digital marketing, analytics, strategy development, and leveraging data and CRM systems with a proven track record of achieving measurable results in a competitive market.
Key Responsibilities:
Strategic Planning and Execution:
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Develop and execute comprehensive digital marketing strategies to drive business growth and achieve revenue targets.
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Identify market trends, customer insights, and competitive landscape to inform marketing strategies.
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Create and manage the digital marketing budget, ensuring optimal allocation of resources for maximum ROI.
Digital Marketing Campaigns:
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Lead the planning, execution, and optimization of digital marketing campaigns across various channels, including SEO, SEM, social media, email marketing, display advertising, and content marketing.
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Oversee the creation of compelling and engaging content for all digital platforms.
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Utilize data-driven insights to continually improve campaign performance and effectiveness.
Customer Acquisition and Retention:
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Develop and implement strategies to acquire new customers and increase customer lifetime value.
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Optimize customer journeys and touchpoints to improve conversion rates and customer satisfaction.
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Leverage CRM tools and marketing automation to enhance customer engagement and retention.
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Develop and implement CRM strategies to enhance customer engagement, retention, and satisfaction.
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Design and execute targeted email marketing campaigns and automated workflows to nurture leads and engage existing supporters.
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Analyze CRM data to identify trends, insights, and opportunities for personalized marketing and improved customer experience.
Analytics and Reporting:
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Monitor and analyze the performance of digital marketing campaigns using analytics tools.
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Generate regular reports on key metrics, providing actionable insights to stakeholders.
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Use data to identify opportunities for growth and areas for improvement.
Team Leadership and Collaboration:
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Lead and mentor, fostering a collaborative and innovative work environment.
Qualifications:
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Bachelor’s degree in Marketing, Business Administration, or a related field. An advanced degree is a plus.
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Minimum of 8 years of experience in digital marketing, with at least 3 years in a leadership role.
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Proven track record of driving significant business growth through digital marketing strategies.
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Experience in managing and optimizing multi-channel digital marketing campaigns.
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Proficiency in digital marketing tools and platforms, such as Google Analytics, Google Ads, Facebook Ads, and marketing automation software.
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Strong understanding of SEO/SEM, email marketing, social media, and content marketing.
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Expertise in CRM systems and email marketing platforms (e.g., HubSpot).
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Familiarity with web development and UX/UI principles.
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Strong analytical and problem-solving skills, with the ability to leverage data to drive decision-making.
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Experience in developing and managing KPIs and performance metrics.
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Excellent leadership skills.
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Strong communication and interpersonal skills.
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Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
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Passion for Goodwill Industries' mission and values.