Front Desk Coordinator

1 month ago

Akron, United States Alliance Industrial Solutions Full time

Are you ready to unlock your potential and embark on an empowering journey with a company that celebrates the entrepreneurial spirit and embraces a growth mindset? We are thrilled to be adding a Market Coordinator to our team in Akron OH. Join us and contribute your skills to a dynamic and forward-thinking organization


About Us:

Alliance Industrial Solutions is an award-winning staffing service dedicated to helping talented individuals across the Northeast Ohio find rewarding work with attractive companies. Alliance Industrial Solutions is a part of the TalentLaunch network - fearless innovators who leverage expertise and creativity to bring new ideas to our family of brands. TalentLaunch is a network of problem solvers who never give up and strive to make things happen quickly and efficiently. We build relationships and help others by making valuable business connections. It’s our purpose to help staffing and recruitment companies grow proactively. TalentLaunch and Alliance Industrial Solutions are ready to help you reach new heights


Learn more about Alliance Industrial Solutions by visiting allianceindustrial.jobs

Learn more about TalentLaunch by visiting mytalentlaunch.com


The pay rate range for this position is between $15.00-20.00 per hour, depending on location, relevant skills, and years of experience.


This is a temporary position - full time or part time hours available


Position Overview - Market Coordinator

The Market Coordinator will be responsible for providing exceptional customer service and support to talent working and candidates. The Market Coordinator provides administrative and onboarding support to the recruiting and sales team members.


Key Responsibilities:

  • Greets and assists branch visitors, clients, talent working and candidates.
  • Responds to talent working and candidate inquiries in a courteous and timely manner.
  • Provides information and guidance on staffing services, job opportunities, and onboarding process.
  • Resolves talent working and candidate issues related to placements, onboarding, payroll, training and other administrative matters.
  • Maintains accurate and up-to-date client and talent working records in the company's ATS system.
  • Follows established processes and procedures to ensure compliance with company policies, state and federal law, and industry regulations.
  • Collaborates with internal teams, such as sales and recruiting, to address customer and talent working needs and resolve issues.
  • Identifies and escalates complex issues or trends to appropriate team members for further resolution.
  • Provides feedback and suggestions for process improvements to enhance the overall customer experience.
  • Creates reports as needed to support the Market Manager and branch team
  • Other duties as assigned.


Minimum Qualifications:

  • High School Diploma or equivalent
  • Two (2) years or more of customer service experience.
  • One (1) year of office administrative/clerical experience, can be concurrent with #2.
  • Proficient in Google Suite.
  • Excellent verbal and written communication skills and ability to speak clearly in both positive and negative situations.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Ability to prioritize and plan work activities, strong time management skills, and developing realistic action plans.
  • Strong organizational skills with attention to detail and accuracy.
  • Strong problem-solving skills with the ability to think critically and independently.
  • Proven success at working well in teams and independently.


Preferred Qualifications:

  • Degree in business or other related field
  • Previous staffing industry experience
  • Familiarity with applicant tracking systems (ATS) and other HR software.


Physical Requirements:

  • Must be able to remain in a stationary position for extended periods of time.
  • The person in this position needs to move about both inside an office and at other locations where meetings may be conducted.
  • Frequently operates a computer for extended periods of time.
  • Frequently communicates with others over the phone, video and in person; must be able to exchange accurate information in these situations.


Benefits

  • Competitive compensation package based on geography and experience
  • Opportunities for continuous learning and career development
  • Network wide engagement and recognition opportunities


TalentLaunch and our family of brands are actively working towards fostering a more inclusive and diverse workforce. We recognize the value of diverse perspectives and are committed to creating an environment where everyone is welcomed. We encourage candidates from all backgrounds to apply and contribute to our ongoing journey of building a workplace that embraces diversity. Apply now to be a part of TalentLaunch and contribute to our commitment to inclusivity.


How to Apply:

If you are ready to take your career to the next level and be a part of a dynamic team, we invite you to submit your application now by clicking on the link Please include a resume outlining your current and previous work experience.


Join us in making an impact and unlocking the potential around us


Alliance Industrial Solutions/TalentLaunch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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