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Sales Consultant

4 months ago

New Haven, United States Intellijoint Surgical Inc. Full time

Drive sales growth with exciting, innovative, medical technology

Type of Position: Full time

Location: Hartford/ New Haven, Connecticut – USA

Compensation: $60k - $90k Base Salary + Commission + Bonus

Benefits: 401k, mileage reimbursement, health/dental/vision package, wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days


The Company

Intellijoint Surgical develops effective and easy-to-use products to enhance surgeons’ care and patients’ lives. Today, Intellijoint technology lives in the operating room helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 50,000 surgeries - helping us to gain real-world feedback from patients and surgeons to improve our products. We are seeking a Sales Consultant to join our Connecticut team to join in our growth to bring innovative technologies to the market.


The Position

As a Connecticut Sales team member with Intellijoint Surgical, you take pride in driving the business forward through relationship development, providing outstanding customer service, and committing to closing sales opportunities. Sales Consultants are responsible for learning IJS selling systems and utilizing this to increase the number of new hospitals, surgery centers, and surgeons using Intellijoint products while assuring the increased utilization of products within existing accounts. Success in this role is consistently balancing surgery case coverage, business expansion, business acquisition and territory logistics with your selling Pod teammates. This is a fast-paced position working within the orthopedic surgery field, requiring a high degree of personal responsibility and the ability to quickly identify and establish relationships with surgeons and hospital administrative personnel.


As a snapshot, we are looking for someone who:

  • Influential and persuasive with experience acquiring new business in the medical technology, medical device and/or orthopedics market.
  • Fiercely mission driven. At Intellijoint, we’re dedicated to our mission - to improve patient’s lives by providing every surgeon with effective, easy to use technology - and expect our sales organization to humbly live by it every case, every day.
  • An organized, self-starter that understands there is a process and structure to achieving strong results.
  • A humble, team player that listens to other’s ideas, shares thoughts and ultimately knows that the whole is greater than the sum of the parts.


Main Duties:

  • Become technically proficient and provide surgical case coverage to ensure the safe and effective use of Intellijoint Surgical’s technology. This includes providing training to hospital staff and delivery/set-up of instruments and systems.
  • In concert with the other members of your selling Pod, manage complex selling activities involving multiple decision makers and teams of buyers, this includes activities such as generating leads, making sales calls, identifying decision makers and influencing change in customers, gaining/renewing hospital contract approvals.
  • Achieve revenue target each and every quarter by expanding business with existing customers and converting new business, while ensuring the existing customer base is retained.
  • Establishes and maintains communication with peers and sales management through Intellijoint’s CRM tool. Attention is dedicated to number of sales calls made, follow-up required, market/opportunity potential and recommendations as to new sales, pricing, or promotional strategies
  • Work collaboratively with Marketing and Research & Development to convey customer feedback and provide insights into new opportunities and/or programs for growth.
  • Responsible for tracking and managing field inventory and sales samples


Skills and Experience to Enable Success:

  • 3+ years of sales experience with a track record of exceeding targets working in the B2B, pharmaceutical, medical device or medical technology industry
  • Act as a role model to selling colleagues and actively participate in maintaining a culture of selling excellence.
  • Experience being present in an Operating Room or cadaver environment is an asset
  • Skilled in business communications, sales presentations, and the ability to understand and articulate the value of the company’s products in both clinical and economic terms
  • Ability to make thoughtful, independent decisions in fast-paced, high-stress situations
  • Strong emotional intelligence with the ability to use a methodical approach to selling within unique hospital and surgical settings
  • Ability to use different methods as a means of gaining access.
  • Ability to navigate challenges, understand roadblocks and “no” answers while adapting to these responses
  • Strong technical aptitude, including mental math and trigonometry
  • A basic knowledge of anatomy is a highly desirable asset


Physical Job Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
  • Sitting, standing and/or walking for up to eight plus hours per day.
  • Environmental exposures include eye protection, infectious disease and radiation.
  • Ability to wear 7-9 lbs of lead for extended periods of time while in the Operating Room.
  • Ability to navigate tight spaces within an Operating Room.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
  • Sales Consultants are required to be within their assigned territory each day to be available as unscheduled needs arise.
  • Has access to a vehicle and must have a valid driver's license and active vehicle insurance policy.


Expectations & Employee Experience

  • It is unrealistic for us to believe we will find someone who fits this position 100%
  • Be passionate about growth, personally and professionally and know that we will support you along the way.
  • Work hard each and every day but know that you will be rewarded for that hard work.
  • Work alongside a highly talented and driven group of team members and colleagues’ organization wide
  • Work in an environment with high transparency and collaboration along with lots of fun and social activities
  • Be ok with change and share in our excitement as we scale
  • Flexibility so that you can do your best both at work and outside of it


Intellijoint Surgical is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.


Intellijoint Surgical encourages applications from all qualified candidates. Those in need of accommodation at any stage in the recruitment process should notify hr@intellijointsurgical.com. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.