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Medical Front Desk Specialist

4 months ago

Birmingham, United States Busy Dermatology Group Full time
Benefits/Perks
  • Very Competitive Hourly Pay
  • Fun and Energetic Environment 
  • Great hours
  • Discount on Products and Services 
  • Health, dental, vision, 401K
Job Summary
We are looking for a friendly, welcoming Medical Front Desk Specialist - Birmingham to join our team 

As the Medical Receptionist for our busy dermatology practice, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and enjoys multitasking. 
 
Major Responsibilities/Tasks: 
  • Answers telephone calls in a courteous manner, records messages for physician and other personnel.
  • Schedules patient appointments and procedures according to established policies and procedures. 
  • Obtains accurate information from patients and ensures all registration and consent forms are complete.
  • Checks patients in and out, collects payments and reconciles on a daily basis. 
  • Prepares requested medical records and provides to provider for review. 
  • Verifies account balances and refunds for accuracy.  Collects unpaid balances upon check-in.
  • Scans and files records in appropriate sections of EHR.
  • Monitors efax daily.  Links document to patient chart, tasks to appropriate staff for handling.
  • Processes release of medical records according to HIPAA policies and procedures.
  • Maintains organization and efficiency of front office, including office supply inventory. 
  • Maintains patient confidentiality.
  • Performs other related duties as directed or assigned. 
Qualifications
  • Two or more years of experience working as a medical receptionist
  • EHR experience required, ModMed a PLUS
  • Dermatology experience a PLUS
  • Excellent communication skills with a focus on customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills
  • Knowledge of HIPAA policies and procedures
  • Friendly demeanor