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Training Coordinator

3 months ago

Alpharetta, United States Jackson + Coker Full time

Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.


The Training Coordinator will assist the Sales Training division with all responsibilities required to ramp up and train Jackson + Coker Sales Associates as well as Associates whose divisions report up through the Sales Division. The Training Coordinator schedules and oversees all sales training programs and ensures new associates receive proper training to do their jobs with excellence. Additional responsibilities include maintaining the Sales curriculums within the LMS system, creating, and executing on scheduling, and preparing documents, presentations, spreadsheets, files, and reports as requested.


Additional Details:

  • Coordinates new hire training for all new sales associates. Includes partnering with leaders to build new hires' training agenda, assigning sales learning curriculum/journey in Cornerstone, and scheduling meetings/trainings
  • Ensures that all trainees are thoroughly trained by helping create and present specified training sessions in our LMS system
  • Assists with monitoring trainees’ progress through multi-month training programs to ensure completion and communication with associates' leaders on progress. Monitors the sales associates’ progress, identifies shortcomings, and proposes improvements to the Sales Training team
  • Maintains internal training calendar, rosters, and communication to attendees, and ensures attendees’ training requirements are met
  • Schedules and sets up meeting rooms, orders food, etc. for sales training events
  • Proactively handles any arising issues and troubleshoots emerging problems throughout the Search Consultant (or Sales adjacent) Journey(s)
  • Establishes and maintains effective working relationships with associates and leadership; assists associates as needed
  • Creates an open-communication climate and gathers sales leaders’ and sales associates’ preferences regarding the effectiveness of completed training courses with the goal of consistently seeking to improve.
  • Actively researches curriculum and remains up to date on best practice developments within the industry and competitors as it relates to training
  • Maintains the sales side of the LMS system (i.e., maintains updated curriculum database, training records, survey feedback, and reports)
  • Creates and maintains various documents including memos, letters, training schedules, training presentations, reports, and training manuals
  • Maintains file system in SharePoint and makes copies as needed
  • Assists the Senior Director of Sales Training with related duties and special projects as required or assigned and performs miscellaneous clerical and administrative tasks
  • Performs all other duties as assigned


Here’s Why The Atlanta Journal-Constitution Ranks Jackson + Coker A Top 5 Mid-Sized Workplace:

Career longevity

Jackson + Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field.


State-of-the-art facilities

Our beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.


Training

In-depth orientation and ongoing training will prepare you to succeed in this key role.


Culture

Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.


Requirements:

  • Previous experience in training and/or supporting an L+D team preferred.
  • Experience with Learning Management Software (LMS)- Cornerstone preferred.
  • High school graduate required. Bachelor's degree preferred.
  • Additional certification in training is preferred.
  • Strong understanding of business goals and standards for internal customer service.
  • Strong interpersonal and public relations skills; comfortable with assisting, directing, and coordinating others.
  • High proficiency with project management, organization, time management and written/verbal communication skills.
  • Solid analytical and creative skills with an aptitude for problem-solving.
  • A team player with high dedication and the ability to work well independently.
  • Ability to effectively organize and manage multiple training initiatives simultaneously.
  • Proficient in Outlook, MS Suite, and SharePoint with advanced computer skills and typing abilities.


EEO Statement

Jackson + Coker is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.