Parts Sales Representative
4 days ago
Job Summary: We are seeking a knowledgeable and customer-focused Parts Sales Representative to join our team. The ideal candidate will have experience working with equipment schematics, looking up parts, and providing excellent customer service. This role is crucial for ensuring that our clients receive the correct parts for their machinery, helping them maintain productivity and efficiency.
Key Responsibilities:
- Assist customers in identifying and selecting the correct parts for their equipment based on schematics and technical drawings.
- Process parts orders accurately and efficiently, ensuring timely fulfillment.
- Respond to customer inquiries regarding part availability, pricing, and delivery timelines.
- Maintain up-to-date knowledge of parts inventory, including newly added and discontinued items.
- Collaborate with the service department to ensure accurate identification of parts needed for repairs.
- Provide customers with clear and accurate information on part specifications, compatibility, and applications.
- Manage inventory levels and assist in ordering replacement parts as needed.
- Develop strong relationships with customers and ensure high satisfaction by addressing their parts needs effectively.
Qualifications:
- Proven experience in parts sales or a related field.
- Proficiency in reading and interpreting equipment schematics and technical drawings.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Ability to work collaboratively in a team environment.
- Familiarity with parts lookup software and inventory management systems is a plus.
- High school diploma or equivalent; additional technical training or certification in a related field is a plus.
Benefits:
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and advancement.
How to Apply: Please send your resume and a brief cover letter highlighting your relevant experience to. We look forward to hearing from you
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