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Administrative Coordinator

4 months ago

Chicago, United States The Few Institute for Aesthetic Plastic Surgery Full time

Full Time: Administrative Coordinator


Core Responsibilities

•      Assist with managing daily operations of the clinic's treatments and schedule. Maintain the patient flow of the office, anticipate issues, propose and implement solutions.

•      Assist with scheduling patients' appointments. Must be able to review the full clinical schedule of MD, nurses and other clinical staff and be able to schedule patients in a manner that utilizes given rooms and equipment appropriately.

•      Assist with patients' checkout process including collecting patients’ payments and scheduling future appointments.

•      Assist in answering incoming phone calls and greeting patients. Must be able to manage multiple, simultaneous calls in a professional and pleasant demeanor.

•      Follow up on voicemail messages left with the answering service in a timely manner.

•      Assist providers with patient follow ups, quotes, and scheduling.

•      Manage patient rewards programs including TFI Advantage, Brilliant Distinctions, and Aspire.

•      Assist with inventory of new patient paperwork, consent forms, pre/post op forms and documentation.

•      Assist with developing and updating marketing strategies for attracting new patients.

•      Assist with project coordination and management per Practice/Office Manager

•      Administrative resource for all staff on a daily basis.


Qualifications & Preferences

·       Bachelor’s degree preferred.

·       Minimum 2 years of experience in a healthcare setting or customer service role preferred.

·       Ability to prioritize, multi-task, and re-prioritize using time management skills to expeditiously complete assignments and duties.

·       Excellent communication skills, both written and verbal, with a professional demeanor.

·       Strong organizational skills and the ability to multitask effectively in a fast-paced environment.

·       Strong attention to detail and accuracy in all tasks.

·       Ability to work independently with minimal supervision while also functioning as part of a team.


Application

This is a full time, in-office role in Chicago.  Please submit your resume and cover letter to tiffany@fewinstitute.com with the subject line "Administrative Coordinator Application". We are looking to hire immediately. Thank you