Sales Administrative Assistant

4 weeks ago

Irvine, United States ETAP - Operation Technology, Inc. Full time

About Us

ETAP provides market-leading software solutions for electrical systems, from design and engineering to operations and maintenance. Through its integrated electrical digital twin platform, ETAP delivers best-in-class, seamless customer experience and cloud-leveraging technologies ensuring universal accessibility for designers, engineers, and operators empowering users to increase productivity, collaboration, and efficiency, and enabling their energy transition journey. Driven by excellence, innovation, and customer satisfaction for over 35 years, ETAP’s deep expertise is supported by the dedication of our employees and a strong community of active users. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you


Our Sales Administrative team is looking for administrative support for the sales department to ensure efficient utilization of time. Ideal candidate will have prior experience as a Sales Admin with effective communication skills and impeccable time management skills.


Job Duties:

  • Process orders, Create and check proposals
  • Assist the Sales Engineers with lead/customer follow-up, as requested.
  • Performing internal audits of sales reports on weekly, monthly & quarterly basis
  • Interface, correspond, and support our international offices and Authorized Reps
  • Responsible for backup of reception and telephone duties
  • Schedule meetings and coordinate calendars as requested
  • Prepare and distribute, upon review and approval, departmental correspondence reports, memos, and projects from notes or drafts
  • Support the sales team with CRM/Salesforce reports and contact data import
  • Help assist with CRM/Salesforce system projects and requirements
  • Record, transcribe, and distribute meeting minutes within appropriate time frames
  • Coordinate departmental correspondence to facilitate ongoing communications and efficient departmental operations
  • Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
  • Conform with and abide by all regulations, policies, work procedures, and instructions
  • Conform with all safety rules and use all appropriate safety equipment
  • Assist the Sales and other Departments as needed
  • Perform other duties as assigned


Required qualifications:

  • Must have 3+ years of administrative support experience
  • Experience using Microsoft Dynamics CRM/Salesforce, or equivalent a plus
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy
  • Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
  • Ability to solve problems independently using exceptional judgment and decision-making
  • Superior math skills and experience working in a fast-paced sales environment with pricing, proposals, etc.
  • Ability to multi-task and communicate effectively via telephone and email
  • Works well in a team environment and able to work with a diverse group of people
  • Excellent verbal and written communication skills
  • Advanced computer skills related to the creation of reports and presentations in MS Word, MS Excel, MS PowerPoint, CRM, Salesforce
  • Valid driver’s license

Education

  • Associate degree, Business school, Bachelor’s Degree, or equivalent experience in a relevant field is a must


ETAP requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join ETAP to create transformative technology that enables our customers to engineer a better world.

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