Desktop Support
7 months ago
Responsibilities:
- Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc.
- Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software.
- Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets.
- Imaging devices, including desktops, laptops, and other devices as needed.
- Install, configure, troubleshoot infrastructure – server/network devices.
- Handle IT shipping/receiving and dispatch of devices to users.
- Track hardware inventory, handle any issues and find resolutions for users.
- Handle tickets in ServiceNow in a timely manner.
- Assist in resolving technical escalations that arise during service delivery.
- Be highly adaptable and a self-starter.
- Work well with different types of management styles.
Qualifications:
- Working knowledge of meeting SLA (Service Level Agreements)
- Working Knowledge of ITSM tool, Service-Now is a plus
- Basic industry standard technical knowledge
- Strong knowledge in Microsoft Office, Patch Management, Anti-Malware, desktop/laptop imaging, anti-virus and inventory management tools.
- Excellent knowledge of computers (PC, Laptop and Mac) and peripherals.
- Advanced working knowledge of configuring and trouble-shooting iOS and Android based mobile devices.
- Outstanding communication skills to team and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service
-
West Palm Beach IT Support Technician
3 days ago
West Palm Beach, Florida, United States Desktop & Depot Support Full timeAbout the Opportunity:We are seeking a West Palm Beach IT Support Technician to join our team. As a Desktop Support Specialist, you will be responsible for providing technical assistance to our clients, including workstation software break fix support, IMAC – PC install, moves, adds, and changes, and other related duties.About the Team:You will be part of...
-
West Palm Beach, Florida, United States Desktop & Depot Support Full timeJob OverviewWe are seeking an experienced IT Operations Manager to join our team in West Palm Beach, Florida. This role will be responsible for managing a team of support engineers and ensuring the timely and efficient completion of client desktop and depot support tasks.About the RoleThis is a hands-on leadership position that requires strong technical...
-
Desktop Support
2 weeks ago
West Point, United States Talent Groups Full time5-6 years of experience as Desktop Support consultantStrong hands on experience needed on end user support for Windows PC and Mac related issuesAbility to assign and work on incident tickets through Service Now.Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.Ability to support new user onboarding and...
-
Desktop Support Analyst
2 weeks ago
West Haven, Connecticut, United States WiredHive Full timeKey ResponsibilitiesThe Desktop Support Analyst will be responsible for providing technical assistance to WiredHive employees, including troubleshooting and repairing technical problems, installing and configuring new equipment and software, and escalating complex problems to senior staff members. The ideal candidate will have 2+ years of experience in a...
-
Desktop Support Technician
1 month ago
West Bend, United States TEKsystems Full timeWe are seeking a skilled and motivated Level 2 Desktop Support Technician to join our client's IT team in West Bend, WI. The ideal candidate will provide advanced technical support to end-users, ensuring the smooth operation of desktop environments and related technology. This is fully onsite in West Bend, WI with travel to other locations as needed. *Key...
-
Desktop Support
4 weeks ago
West Point, United States Danta Technologies Full timeWe're seeking a Desktop Support Technician in West Point VA (Onsite). This position requires an Onsite from Monday to Friday. • Strong hands on experience needed on end user support for Windows PC and Mac related issues • bility to assign and work on incident tickets through Service Now. • bility to support meeting rooms including the TV's, polycom...
-
Desktop Support Technician
3 months ago
West Point, United States TEKsystems Full timeJob DescriptionJob DescriptionOverview: Looking for strong desktop techs. Long term contract with potential to hire. Regulated environment is preferredDuration6Duration UnitMonth(s) Req Description Description• Working seamlessly with the corporate IT and OneSource teams, in and outside of the Lab Computing environment• Build and maintain a working...
-
Desktop Support Engineer
1 month ago
West Point, United States Cygnus Professionals Inc. Full timeTitle : Desktop Support Location : West Point VA (onsite)Duration: Contract REQUIREMENTS:· Strong hands on experience needed on end user support for Windows PC and Mac related issues· Ability to assign and work on incident tickets through Service Now.· Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing...
-
Desktop Support Engineer
13 hours ago
West Point, United States Ampstek Full timeDesktop Support Engineer Location : West Point, Virginia, United StatesLocation : REQUIREMENTS: · Strong hands on experience needed on end user support for Windows PC and Mac related issues· Ability to assign and work on incident tickets through Service Now.· Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing...
-
Desktop Support Engineer
2 weeks ago
West Point, United States Ampstek Full timeDesktop Support Engineer Location : West Point, Virginia, United StatesLocation : REQUIREMENTS: · Strong hands on experience needed on end user support for Windows PC and Mac related issues· Ability to assign and work on incident tickets through Service Now.· Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing...
-
Desktop Support Technician
3 months ago
West Sacramento, United States TEKsystems Full timeJob DescriptionJob DescriptionTasks and responsibilities• Provide first level technical support of network and desktop equipment and provides basic training on network and use of office tools at a local site.• Provide end-user support of general office tools, which includes troubleshooting and problem solving for access to various external systems such...
-
Desktop Support Specialist
2 weeks ago
West Palm Beach, FL, United States TEKsystems Full timeDescriptionDesktop Support Technician - Will be supporting over 700+ new pc's. Responsible for imaging pc's with Akronos, de-installing and installing new hardware as well as handling the typical end user questions and setting up network printers. This should be focused on 100% deployments though there is a small chance the techs may get asked to assist in...
-
Desktop Support with Service Now
3 months ago
West Point, United States VDart Full timeJob title : Desktop Support with Service Now Job Location : West Point (VA) Employment : Contract Job Description: An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems. Experience in dealing with...
-
Desktop Support Specialist
13 hours ago
West Palm Beach, United States TalentLinc Full timeThis is a long term contract position. The role is on-site. Candidates must be willing to commute to West Palm Beach on a daily basis. Responds to staff and customer requests for desktop support concerning hardware and software issues.Installs and configures new hardware, software and upgrades on stand-alone and on-line systems to support business processes...
-
Desktop Support Specialist
2 days ago
West Palm Beach, United States TalentLinc Full timeThis is a long term contract position. The role is on-site. Candidates must be willing to commute to West Palm Beach on a daily basis. Responds to staff and customer requests for desktop support concerning hardware and software issues.Installs and configures new hardware, software and upgrades on stand-alone and on-line systems to support business processes...
-
Desktop Support Professional
2 weeks ago
West Hollywood, United States GTN Technical Staffing and Consulting Full timeAbout the Position:We are seeking an IT Infrastructure Technician to join our team at GTN Technical Staffing and Consulting. As a key member of our IT department, you will be responsible for installing, configuring, troubleshooting, and maintaining hardware and software assets, including personal workstations, printers, mobile devices, and infrastructure...
-
Desktop Imaging Specialist
2 days ago
West McLean, United States Discover Technologies Full timeDiscover TechnologiesJob Overview:We are seeking a highly skilled Desktop Imaging Specialist to join our team. This is a unique opportunity to leverage your expertise in desktop imaging and operating system deployment to drive business growth.The ideal candidate will have extensive knowledge of desktop imaging tools, scripting languages, and Windows...
-
Desktop Imaging Specialist
4 weeks ago
West McLean, United States Discover Technologies Full timeJob OverviewWe are seeking a highly skilled Desktop Imaging Specialist to join our team at Discover Technologies. This role is ideal for individuals with expertise in desktop imaging tools, Windows operating systems, and scripting languages.Key Responsibilities:Image Creation and Customization:Create and maintain standardized desktop images for various...
-
Desktop Support
5 months ago
West Palm Beach, United States Vets Hired Full timeAbout the job Desktop Support - West Palm Beach, Florida Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure...
-
Desktop Support/End User Computing
1 month ago
West Valley City, United States SysMind Tech Full timeRole & Responsibilities: Provide onsite support as per site categorization to provide operational and technical support • Troubleshoot & Resolve Incidents and Problems associated with EUC Equipment and Software, and provide break/fix support, advice, and assistance to Authorized Users • Basic IT hardware trouble shooting skills with Windows XP/7/10 OS...