Desktop Imaging Specialist
3 weeks ago
Job Overview:
We are seeking a highly skilled Desktop Imaging Specialist to join our team. This is a unique opportunity to leverage your expertise in desktop imaging and operating system deployment to drive business growth.
The ideal candidate will have extensive knowledge of desktop imaging tools, scripting languages, and Windows operating systems. Strong problem-solving skills, attention to detail, and excellent communication abilities are also essential for success in this role.
As a Desktop Imaging Specialist at Discover Technologies, you will be responsible for creating, deploying, and maintaining standardized desktop images across the organization. Your expertise will ensure seamless user experiences, streamlined processes, and reliable IT infrastructure.
Key Responsibilities:
• Develop and maintain standardized desktop images for various hardware models, departments, and user profiles.
• Customize images to include necessary applications, drivers, and configurations.
• Collaborate with stakeholders to understand specific requirements and tailor images accordingly.
• Test, validate, and troubleshoot standard images.
• Maintain image integrity process with integrity checks during deployments.
• Use tools like Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, Windows Autopilot, Microsoft Deployment Toolkit, or other imaging solutions.
• Manage operating system patches, security updates, drivers, and software upgrades.
• Schedule and execute monthly image updates to maintain security and performance.
• Monitor vulnerability reports and address any issues promptly.
• Investigate and resolve desktop imaging-related issues reported by end-users.
• Troubleshoot driver conflicts, compatibility problems, and installation errors.
• Provide timely support during critical incidents.
Qualifications and Skills:
• Proficiency in desktop imaging tools (e.g., MECM, Intune).
• Strong knowledge of Windows operating systems (Windows 10, Windows 11).
• Familiarity with scripting languages (PowerShell, batch scripts) for automation.
• Problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
$120,000 - $150,000 per year
Additional Benefits Include Health Insurance, Retirement Plan, Paid Time Off, Flexible Work Arrangements, Career Development Opportunities
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