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Email Marketing Manager

3 months ago

Philadelphia, United States Top Stack Full time

Top Stack has been retained by a distribution company in Philadelphia that is looking for an Email Marketing/Operations Manager. The position is full-time and operates in a hybrid schedule.


Responsibilities:

· Working with supplier sales reps to communicate strategy, results, and next steps for suppliers who purchased Email Express ads.

· Managing a team of four, conducting staff reviews (annual and ongoing performance feedback), interviewing and selecting candidates, and training department personnel. Prior management experience required.

· Providing recommendations for improving internal processes, developing new technologies, and grow relationships with current third-party vendors. Working with Executive Director to create guidelines and develop training documentation as needed.

· Assisting in the development of goals and benchmarks for Email Express, Trigger Marketing, Social, and Local Listings, as well as any new products that may be offered.

· Managing the day-to-day performance and reporting efforts across all Email Express products.

· Managing daily, weekly, and monthly reporting. Share findings while tracking overall channel performance to identify trends and make recommendations for improving all email marketing initiatives.

· Working with Email Marketing Coordinators to troubleshoot issues and ensure email deliverability by enforcing deadlines for material solicitations.

· Working with internal development team to implement and test system improvements as needed.

· Communicating with Supplier and Distributor Sales Management when issues impact deliverability or client ROI.


Qualifications:

· Bachelor’s degree in marketing, advertising, communications, or related field.

· Prior management or supervisory experience required.

· 5 years working experience in a digital advertising or marketing role required.

· Intermediate level in Microsoft suite: Word, Outlook, Access, and PowerPoint.

· Basic HTML and graphic knowledge are a plus.