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Director of Digital Products

3 months ago

Knoxville, United States StaffSource Full time

Summary: The Director of Digital Products is responsible for the planning and execution throughout the assigned product(s) lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and coordinating with development, sales, marketing and support to ensure revenue and customer satisfaction goals are met. This role ensures the product supports the company’s overall strategy and goals. Essential Duties and


Responsibilities:

•Define and document the product vision and roadmap in consultation with the business stakeholders

•Facilitate and drive alignment among key stakeholders

•Document requirements and specifications for existing and new products

•Manage cross-functional teams including designers, developers, QA analysts, and potentially external partners

•Create and maintain release schedules including early prototypes, through minimum viable product (MVP), to the first and subsequent releases

•Ensure assigned product initiatives are delivered within scope, schedule, budget and quality levels are consistent with customer expectations

•Coordinate with IT architects to align product and platform architectures and capabilities

•Bring the product to market by ensuring the company is prepared to deliver and service the product throughout its life cycle

•Coordinate with DevOps team to ensure product is continually monitored and maintained

•Define, track and communicate key product performance indicators as required to track business results

•Maintain compliance with all legislative/statutory obligations and company policies (PCI, ADA, and PII, etc.)

•Perform other duties as assigned


Qualifications:

•Bachelor’s degree in Computer Science, Engineering or equivalent background

•5-10+ years of relevant technology experience including mobile application and website development

•3+ years working with agile software delivery teams (preferred)

•Successful track record of delivering technology projects of very high complexity

•Must possess strong written and oral communications skills

•Strong analytical skills. Utilize root cause and impact analysis, interviews, focus groups, and other data gathering techniques proficiently

•Demonstrate advanced skills with Microsoft Office Suite including, but not limited to: Word, PPT, Excel, and Project

•Expert level proficiency building project plans•Employ Project Management techniques, tools and methods proficiently