Planning Coordinator

4 weeks ago

Baldwin Park, United States Classic Home, Inc. Full time

Job Summary:

The Planning Coordinator plays a crucial role in ensuring seamless operations across various departments by managing invoice tracking, purchase order (PO) maintenance, and cross-collaboration with customer service and sales associates. The role also supports ERP systems and supply planning processes to enhance overall efficiency and accuracy.


Key Responsibilities:

Invoice Tracking and Management:

  • Monitor and track invoices to ensure timely processing and payment.
  • Reconcile discrepancies between invoices and purchase orders.
  • Coordinate with the finance team to resolve any invoice-related issues.

Purchase Order (PO) Maintenance:

  • Create, update, and maintain purchase orders in the ERP system.
  • Ensure POs are accurately matched with corresponding invoices and delivery receipts.
  • Communicate with suppliers and internal teams to address any PO issues or changes.

Customer Service Cross-Collaboration:

  • Work closely with the customer service team to address customer inquiries related to orders, shipments, and returns.
  • Provide timely updates to customer service regarding order status and inventory levels.
  • Assist in resolving any issues that impact customer satisfaction.

Sales Associate Cross-Collaboration:

  • Collaborate with sales associates to ensure alignment between sales orders and inventory availability.
  • Support sales teams with accurate order fulfillment and timely delivery.
  • Communicate any potential delays or issues to the sales team and provide solutions.

ERP System Support:

  • Assist in the maintenance and troubleshooting of the ERP system related to order processing, inventory management, and reporting.
  • Provide training and support to team members on ERP-related processes and functionalities.
  • Work with IT and ERP vendors to address and resolve system issues or updates.

Supply Planning Support:

  • Support supply planning by providing accurate and timely data related to inventory levels, sales forecasts, and order status.
  • Collaborate with the supply chain team to ensure optimal inventory levels and avoid stockouts or overstock situations.
  • Assist in the analysis of supply chain performance metrics and contribute to process improvements.


Qualifications:

  • Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
  • Experience: 2-4 years of experience in a planning, operations, or administrative role, preferably within a manufacturing or retail environment.
  • Skills:
  • Proficiency in ERP systems, and MS Office Suite (Excel, Word, Outlook).
  • Strong analytical and problem-solving skills.
  • Excellent organizational and multitasking abilities.


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