Network Operations Center Technician
3 weeks ago
Description:
Targeted Years of Experience: 3-5 years
CANDIDATES MUST LEGALLY BE ABLE TO SUPPORT SERVERS THAT HOST GOVERNMENT AND LEGAL ENTITIES.
Our customers are at the heart of our business and are one of our key strategies. Within the Global Customer Operations (GCO) business unit, we are trusted by our customers to deliver fantastic service, technology, and innovation that will enable their business to thrive. Every person within the GCO has a responsibility to deliver and keep pushing the boundaries for our customers.
When a customer has a problem, you’ll be the one to help them out (even if it means getting a little creative), and if you can’t fix it, you’ll find someone who can. You’ll be the face of our company to our customers, ensuring that every interaction is a best-in-class experience. The primary responsibilities associated with the position include providing technical support to customers who are experiencing problems with their network and mentoring less experienced colleagues.
Key Responsibilities:
- Maintaining devices in customer networks.
- Documenting every interaction using one of many tool sets provided.
- Advocating for customers by escalating unresolved issues to the next level of support.
- Monitoring ticket queue and following up to ensure timely and satisfactory resolution to user requests/incidents within agreed Service Level Agreements (SLAs).
- Maintaining user, customer, and departmental confidentiality at all times.
What we’re looking for... You exemplify values of integrity, accountability, respect, and excellence in all your work. You’re organized, detail-oriented, team-centric, and have a keen sense of urgency in resolving problems, all while maintaining a focus on the customer at all times.
You'll need to have:
- Bachelor's degree or relevant work experience.
- Fluency in English (written and verbal).
- Experience with networking (e.g., routing, switching, and wireless technologies).
- Willingness to work in 24x7 environments (including weekends, nights, and holidays as necessary).
- Ability to obtain Government Confidential Security Clearances.
Even better if you have one or more of the following:
- A degree in IT.
- Cisco certification (e.g., CCNA or JNCIA).
- Experience in a service provider or service desk environment.
- Understanding of ITIL methodology.
- Computer knowledge (ideally with ticketing software).
-
Network Operations Center Technician
2 months ago
Cary, United States NextGen | GTA: A Kelly Telecom Company Full timeLooking for Network Operations Center Technician- onsite- Cary NCno C2c only W2Must have the following:Bachelor's degree or relevant work experience.Experience with networking (e.g., routing, switching, and wireless technologies).Willingness to work in 24x7 environments (including weekends, nights, and holidays as necessary).Cisco certification (e.g., CCNA...
-
Network Operations Center
2 months ago
Cary, United States eTeam Full timeJob Title: NOC TechnicianLocation: Cary, NC (HYBRID)Duration: 30 MonthsTargeted Years of Experience: 3-5 years Our customers are at the heart of our business and are one of our key strategies. Within the Global Customer Operations (GCO) business unit, we are trusted by our customers to deliver fantastic service, technology and innovation that will enable...
-
Network Operations Center Engineer
1 month ago
Cary, United States TechStar Group Full timeThis is Vel from Techstar Group. We are currently hiring for below position for one of our clients.Please let us know your interest and comfort level with your updated profile, Thanks in advance.Title of position : NOC EngineerLocation : Cary NCDuration : 6+ MonthsRate : $NegotiableThe candidate should have a 3/ 4 year degree in associated field and 2-5...
-
Network Operations Center Technician
1 month ago
Cary, United States Insight Global Full timeMust Haves: 2-3 years of relevant work experienceExperience with networking (e.g., routing, switching, and wireless technologies)Willingness to work in 24x7 environments (including weekends, nights, and holidays as necessary)Ability to obtain a Government Confidential Security Clearances Plusses: A degree in Information Technology (IT)Cisco certification...
-
Network Operations Center Technical Lead
3 weeks ago
Cary, North Carolina, United States Crossfire Consulting Full timeCrossfire Consulting is seeking a highly experienced Network Operations Center Technical Lead to join our team. As a technical leader, you will be responsible for overseeing the maintenance and support of complex satellite communication systems.We offer a competitive salary of $160,000 - $220,000 per year, depending on experience. The ideal candidate will...
-
Cary, United States Insight Global Full timeShift (Need to be comfortable working any of these shifts): Day shift- 7AM-4PM; evening shift- 3PM-11:30 PM; midnight shift- 11PM-7AMDuration: Long term extending contract (Expected through 6/1/2027)Must Haves: Must be able to acquire a Public Trust clearance (US Citizenship, able to pass a background check, and able to pass a credit check/no outstanding...
-
Satellite Network Operations Engineer
2 weeks ago
Cary, North Carolina, United States Ampcus Full timeAmpcus Inc. is seeking a highly skilled candidate to fill the role of Satellite Network Operations Engineer. This position requires a strong background in satellite communications, network operations, and customer support.About the RoleThis is a challenging opportunity that involves working with complex satellite communication systems, troubleshooting...
-
Satellite Network Engineer
2 weeks ago
Cary, North Carolina, United States Aditi Consulting Full timeJob Description: We are seeking a highly skilled Satellite Network Engineer to join our team at Aditi Consulting. As a key member of our operations center, you will be responsible for monitoring and troubleshooting satellite networks, providing technical assistance to field and vendor technicians, and ensuring the reliability of our network management...
-
Network Operations Specialist
1 month ago
Cary, North Carolina, United States Resource Logistics Full time**Company Overview**At Resource Logistics, we are committed to delivering exceptional service and support to our customers. Our team of dedicated professionals works tirelessly to ensure that our customers remain happy by providing prompt responses to their needs. **Job Summary**We are seeking a highly skilled Network Operations Specialist to join our team....
-
Network Engineer
3 weeks ago
Cary, United States Crossfire Consulting Full timeSatellite Network Operations Center Engineer [Contract Length] 1 year, possible extension [Location] Cary, NC [Work Setup] Hybrid [Schedule] 24/7 environment Targeted Years of Experience: 3+ years Introduction Join our team as a Satellite Network Operations Center Engineer, where you'll play a critical role in maintaining and supporting complex satellite...
-
Network Engineer
3 weeks ago
Cary, United States Ampcus Full timeAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job Title: Network EngineerLocation(s): Cary, NCTargeted Years of Experience: 3+ years Qualifications The engineer must have 3 -7 years of previous Satellite experience and/or...
-
Network Engineer
3 weeks ago
Cary, United States eTeam Full timeTitle: Network Engineer Location: Cary, NC Duration: 12+ Months Targeted Years of Experience: 3+ years Responsibilities: This position is responsible for Tier I monitoring and initial triage in a Satellite network operations center environment that typically links to numerous computer platforms, operating systems, and network topologies. Additionally, the...
-
Network Systems Specialist
2 weeks ago
Cary, North Carolina, United States Ampcus Full timeAmpcus Inc. is a certified global provider of technology and business consulting services. Our team is looking for an experienced candidate to fill the role of Satellite Network Operations Engineer. This position requires a strong background in satellite communications, network operations, and customer support.About the JobThis is a challenging opportunity...
-
Network Engineer
3 weeks ago
Cary, United States Aditi Consulting Full timePay Rate: 40.00 - 42.50/hr. Responsibilities This position is responsible for Tier I monitoring and initial triage in a Satellite network operations center environment that typically links to numerous computer platforms, operating systems, and network topologies. Additionally, the engineer is responsible for customer support of complex and diverse systems in...
-
Network Engineer
2 hours ago
Cary, United States Apex Systems Full timeJob#: 2055338 Job Description: Apex Systems is a seeking telecommunication professional for a Network Engineer opportunity with our wireless client.If interested, please apply directly to this posting or send your word.doc copy of your resume to for immediate considerationRESPONSIBILTIES This position is responsible for Tier I monitoring and initial triage...
-
Network Operations Specialist Cary NC
2 weeks ago
Cary, North Carolina, United States Resource Logistics Full timeCompany Overview\Resource Logistics, a leading provider of innovative logistics solutions, is seeking a highly skilled Network Operations Specialist to join our team in Cary NC. With a strong focus on customer satisfaction and prompt responses, this role plays a key part in ensuring our customers remain happy.Job DescriptionThe successful candidate will be...
-
Network Engineer
2 hours ago
Cary, United States Apex Systems Full timeJob#: 2056369 Job Description: Apex Systems, the Nation's 2nd largest Technical Staffing and Services Firm, has an opening for a Network Engineer with a Fortune 500 Company in Cary, North Carolina Contract Position! *If you are interested in this role, please email your resume and to Network EngineerLocation: Cary, NC 27513Length: 12+ Months...
-
Network Operations Specialist
3 weeks ago
Cary, North Carolina, United States Resource Logistics Full timeAt Resource Logistics, we are seeking a skilled Network Operations Specialist to play a vital role in our organization. As a key member of our team, you will be responsible for delivering exceptional customer service and prompt responses to their needs.Key Responsibilities:Respond to customer inquiries and conduct network surveillance.Initiate and resolve...
-
Network Architect Lead
2 weeks ago
Cary, North Carolina, United States Pyramid Consulting Full timeJob Overview: We are seeking a highly skilled Principal Engineer to lead our network operations for medium/large scale enterprise contact center networks. As a key member of our team, you will be responsible for managing and maintaining Cisco routing and switching solutions across multiple datacenters.Key Responsibilities:Tier-3 Network Operations for...
-
Network Support Engineer
3 weeks ago
Cary, United States TechStar Group Full timeThis is Vel from Techstar Group. We are currently hiring for below position for one of our clients.Please let us know your interest and comfort level with your updated profile, Thanks in advance.Title of position : Network Operations Center EngineerLocation : Jacksonville FloridaDuration : 6+ MonthsRate : $NegotiableThe candidate should have a 3/ 4 year...