Process Improvement Six Sigma Change Agent Black Belt

2 months ago

Morristown, United States Atlantic Health System Full time

Six Sigma Black Belt (SSBB) are highly specialized business professionals who are certified in the most effective techniques in the business world. They are experts at identifying problems or issues in business processes and providing solutions to these problems. On a day-to-day basis, they are assigned to and oversee, mentor, facilitate processes within the organization with the goal of minimizing variability and maximizing efficiency and workflow.

Expectations/ Tasks

  • Manage people and relationships with project sponsors, team members, stakeholders and vendors, as necessary.
  • All levels of the organization- Leadership, staff, physicians
  • An average of 20-50 individuals simultaneously with an average workload of 5+ projects
  • Experience in building collaborative working relationships with executives, customers, service managers, teams, and individuals.
  • Plan, document, execute and monitor projects utilizing Six Sigma/ Lean methodologies.
  • Calculate financial cost & benefits; validate results with process owners.
  • Working closely with finance – SVP Chief Financial Officer and site CFO’s.
  • Lead cross functional teams to achieve diverse objectives in replicable, scalable ways.
  • Lead large projects, organizationally and IT.
  • Innovative solutions to challenging problems.
  • Present/ translate complex concepts in a simplified manner.
  • Communicate and implement changes to improve efficiency, workflow and productivity.
  • Review task statues with team members, sponsors, leadership and address obstacles
  • Successfully plan and manage multiple medium-to-large projects of significant magnitude in terms of complexity, cost, time-constraints, internal and external staffing, to completion
  • Prepare and present project deliverables including project management plans, schedules, risk management plans, status reports, budget plans, quality management plans, communication plans, work breakdown structures, and resource breakdown structures.
  • Exceptional oral and written communication skills.
  • Pro-active, process driven, with a strong focus on understanding and exceeding the expectations of the customer.
  • Must be a result oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
  • Prioritize workload.
  • Proficient in time management
  • Lead various project methodologies. Lead identified improvement efforts through all stages of the basic Six Sigma process (DMAIC) across various areas of the organization while providing leadership and guidance for the people who are attached to the project (process owners, subject matter experts, technology specialists, etc.)
  • Expectation to work independently, lead and mentor.
  • Work out’s
  • Facilitation
  • Process Mapping
  • Six Sigma
  • LEAN
  • LEAN Thinking
  • Project work
  • Change agent needs.
  • Staffing analysis
  • Workforce Planning
  • Senior Leadership Special Projects- Project Management
  • Implement improvement actions and measuring (certifying) the results.
  • Improvements focus on improved service delivery to clients and/or improved organizational productivity/operating efficiency.
  • Conduct data and other analysis to determine root causes of service performance failure.
  • Document via flowcharting existing processes, identify fail points and develop solutions.
  • Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling.
  • Research practical solutions (in cooperation with the group’s application developers, IT group or outside service delivery vendors)
  • Identify or conceptualize process/system improvement.
  • Successful completion of projects timely.


Qualifications for Internal Candidates


  • Associate degree minimum or an equivalent of relevant work history and educatoin
  • Black Belt Certification – minimum 2 years’ experience in process improvement with the cert.
  • Pro-active, process driven, with a strong focus on understanding and exceeding the expectations of the customer.
  • Must be a result oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
  • Ability to quantify impact to process metrics and financials.
  • Ability to develop creative solutions to problem solving.
  • Able to express information through strong verbal and written communications.
  • Enthusiastic, energetic, and highly driven

  • Manufacturing Process Improvement Specialist

    3 days ago

    Morristown, Tennessee, United States Howmet Corporation Full time

    Job SummaryWe are seeking a highly skilled Manufacturing Engineer to join our team at Howmet Aerospace. As a key member of our manufacturing organization, you will be responsible for driving continuous improvement initiatives and leading process reengineering efforts to enhance manufacturing efficiency and productivity.Key ResponsibilitiesDevelop and...

  • Manufacturing Process Improvement Specialist

    3 days ago

    Morristown, Tennessee, United States Howmet Corporation Full time

    Job SummaryWe are seeking a highly skilled Manufacturing Process Improvement Specialist to join our team at Howmet Aerospace. This is a full-time position that will be based in Morristown, TN.Key ResponsibilitiesSupport and assist the Continuous Improvement Organization in planning, implementation, and follow-through of manufacturing improvement...

  • Continuous Improvement Manager

    2 weeks ago

    Morristown, Tennessee, United States Thermon, Inc. Full time

    Job Title: Continuous Improvement ManagerThe Lean Manager role at Thermon, Inc. will be responsible for driving a culture of continuous improvement across the organization. This position will lead and mentor teams through an effective change process to deliver continuous improvement in support of Safety, Quality, Delivery, and Productivity performance.Key...

  • Executive Director of Patient Experience

    1 month ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: Executive Director, Patient ExperienceAtlantic Health System is seeking an experienced Executive Director to lead our patient experience efforts. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve patient satisfaction, engagement, and overall experience across our healthcare...

  • Executive Director, Patient Experience

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: Executive Director, Patient ExperienceAtlantic Health System is seeking an experienced Executive Director to lead our patient experience efforts. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance the patient experience across our healthcare system.Key Responsibilities:Develop and...

  • Executive Director, Patient Experience

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: Executive Director, Patient ExperienceAtlantic Health System is seeking an experienced Executive Director to lead our patient experience efforts. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance the patient experience across our healthcare system.Key Responsibilities:Develop and...

  • Continuous Improvement Manager

    3 months ago

    Morristown, United States Thermon Full time

    The Lean Manager role will be responsible for developing and executing a culture of continuous improvement across Thermon operations. This position will be the primary point of contact to lead and mentor teams through an effective change process to deliver continuous improvement in support of , Quality, Delivery, and Productivity performance.This role will...

  • Executive Director, Patient Experience and Engagement

    2 months ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    About the RoleWe are seeking a highly experienced and skilled Executive Director to lead our Patient Experience and Engagement efforts. As a key member of our leadership team, you will play a pivotal role in shaping and implementing strategies that promote excellence in care, satisfaction, and engagement across our healthcare system.Key...

  • Continuous Improvement Manager

    1 month ago

    Morristown, Tennessee, United States Thermon Full time

    Job Title: Continuous Improvement ManagerThe ideal candidate will be responsible for driving a culture of continuous improvement across Thermon operations. This role will lead and mentor teams through an effective change process to deliver continuous improvement in support of Quality, Delivery, and Productivity performance.Key Responsibilities:Develop and...

  • Continuous Improvement Manager

    4 weeks ago

    Morristown, Tennessee, United States Thermon Full time

    Job Title: Continuous Improvement ManagerThermon is seeking a highly skilled Continuous Improvement Manager to lead the development and execution of a culture of continuous improvement across our operations. This role will be responsible for driving strategic initiatives and mentoring teams to deliver continuous improvement in support of Safety, Quality,...

  • Continuous Improvement Manager

    2 weeks ago

    Morristown, Tennessee, United States Thermon Full time

    Job Title: Continuous Improvement ManagerThermon is seeking a highly skilled Continuous Improvement Manager to lead the development and execution of a culture of continuous improvement across our operations.The ideal candidate will have a strong background in lean transformation, process improvement, and operational excellence. They will be responsible for...

  • Director, Process Effectiveness and Optimization

    4 weeks ago

    Morristown, Tennessee, United States Novartis Full time

    About the RoleAs part of the Integrated Marketing Organization, this Senior Marketing Operations leader will spearhead the development and implementation of simplified/integrated processes to enhance efficiency and traceability within a highly regulated, dynamic, transforming organization.Key ResponsibilitiesTeam Leadership: Inspires, upskills, removes...

  • State Farm Agent Team Member

    4 weeks ago

    Morristown, Tennessee, United States Kim Ottinger - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member.Job SummaryThis role involves establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance options.ResponsibilitiesDevelop leads, schedule...

  • Senior Marketing Operations Leader for Content and Process Automation

    2 weeks ago

    Morristown, Tennessee, United States Novartis Full time

    About the RoleWe are seeking a highly experienced Senior Marketing Operations Leader to spearhead the development and implementation of simplified and integrated processes to enhance efficiency and traceability within our organization.This key role will deliver strategic oversight and expertise in a cross-functional model focused on integrating marketing...

  • Manufacturing Engineer

    4 weeks ago

    Morristown, Tennessee, United States TEAM Technologies, Incorporated Full time

    About the RoleTEAM Technologies, Incorporated is seeking a highly skilled Manufacturing Engineer to join our team. As a key member of our manufacturing team, you will be responsible for developing and implementing manufacturing processes to meet or exceed technical and operational requirements.Key ResponsibilitiesDevelop and sustain manufacturing processes...

  • Patient Experience Director

    4 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: Executive Director Patient ExperienceAtlantic Health System is seeking an experienced Executive Director to lead its Patient Experience initiatives. This role will be responsible for developing and implementing strategies to enhance the care experience of patients and families, promoting loyalty for the system.Key Responsibilities:Develop and...

  • Receptionist - State Farm Agent Team Member

    3 months ago

    Morristown, United States Jim Pope - State Farm Agent Full time

    ROLE DESCRIPTION: As a Receptionist - State Farm Agent Team Member with Jim Pope - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...

  • Customer Service Representative

    1 week ago

    Morristown, Tennessee, United States Jim Pope - State Farm Agent Full time

    Job DescriptionAs a Receptionist - State Farm Agent Team Member with Jim Pope - State Farm Agent, you will play a vital role in delivering exceptional customer experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your...

  • Receptionist - State Farm Agent Team Member

    4 months ago

    Morristown, United States Kim Ottinger - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...

  • Executive Director Patient Experience

    5 months ago

    Morristown, United States Atlantic Health System Full time

    Executive Director, Patient Experience is responsible for patient experience strategies, initiatives, and standards to continually enhance the care experience of our patients and families to promote loyalty for the system. This position works closely with organizational leadership and other patient experience stakeholders to ensure the employee engagement,...