Senior Marketing Operations Leader for Content and Process Automation
3 days ago
We are seeking a highly experienced Senior Marketing Operations Leader to spearhead the development and implementation of simplified and integrated processes to enhance efficiency and traceability within our organization.
This key role will deliver strategic oversight and expertise in a cross-functional model focused on integrating marketing technology data pathways, simplifying and automating processes and workflows, and operationalizing taxonomy critical to high-quality inputs and outputs through the Material Approval Process (MAP) and Government Reporting Programs.
Key Responsibilities- Team Leadership: Inspire, upskill, remove barriers, and create clear accountabilities across a distributed team, leading co-located SMEs and globalized support teams.
- Audit Readiness: Establish and execute a plan to ensure working practices are being executed as expected in the market; develop a risk assessment and run state model.
- Process Transformation: Identify, plan, and implement capabilities that enable a measurable competitive advantage, reducing the time and effort of the material approval process while maintaining the highest compliance standards.
- Increase Capacity: Help the organization make choices through clear KPIs and insights; establish templates, standards, and self-service/data controls framework; enable consistency and self-sufficiency.
- Content Taxonomy & Metadata Optimization: Represent US interests in data model for operational analytics, content taxonomy, information security, compliance reporting, and integrations to ensure all government obligations are prioritized appropriately.
- Influence Leadership Priorities: Conforming to the MAP and MarTech Governance Models, synthesize progress and risks to elevate to leadership at regular, pre-defined intervals; escalate appropriately.
- Data-Driven Decision Making: Derive qualitative and quantitative insights to trigger process, system, and skills optimization; define problem statements, use cases, and co-create solutions to increase automation and/or further reduce effort while actively mitigating risk.
- Foster an Enterprise View: Scaling and Agile mindset and practice, integrate broader organizational objectives, attach meaning in decisions and day-to-day activities, lead with a customer-first mindset.
- Inspire Positive Change: Do not accept the status quo. Seek to understand. Bring people along the journey to what's possible. Motivate people to deliver impact and do more fulfilling work.
We are looking for a candidate with a strong background in pharmaceutical/biotech and/or similar regulated industries, with 10+ years of experience and 2+ years of direct people leadership in a large, networked organization.
The ideal candidate will have a deep understanding of the creative development process, working knowledge of FDA and Pharmaceutical regulatory and compliance guidelines on advertising and promotion, and expertise in project and process management with skills in Process Engineering, Compliance, or Government Reporting.
Additionally, the candidate should have a diverse background, including consulting, marketing operations, org transformation, or similar experience, and be Agile Scrum Product Owner or Lean Six Sigma Certified with knowledge of risk identification, mitigation, and management skills (CAPA).
Why NovartisOur purpose is to reimagine medicine to improve and extend people's lives, and our vision is to become the most valued and trusted medicines company in the world.
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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