Customer Experience Coordinator
4 days ago
SEEKING CUSTOMER-CENTRIC OUTSTANDING PERSONALITY TYPES
Company Description
Facility Door Solutions is a family-owned and operated business based in Lewiston, ME, with over 15 years of experience in providing expert automatic door services. We specialize in inspecting, repairing, and maintaining automatic and commercial overhead doors, ensuring the highest quality work using the latest technology. As proud distributors and installers of top brands like Record USA, Tormax Automatics, and Nabco-Gyrotech, we are dedicated to keeping our customers' doors running safely and smoothly.
Role Description
This is a full-time on-site role for a Customer Experience Coordinator at Facility Door Solutions in Lewiston, ME. The Coordinator will be responsible for ensuring customer satisfaction by analyzing customer needs, providing exceptional communication, and delivering top-notch customer service and support on a daily basis.
Qualifications
- Excellent Analytical Skills
- Strong Customer Satisfaction and Communication abilities
- Experience in Customer Service and Support
- Ability to empathize and understand customer needs
- Knowledge of automatic door systems is a plus
- High school diploma or equivalent required
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