Customer Experience Specialist

1 week ago


Lewiston, Idaho, United States Big 5 Full time

The Customer Experience Specialist role at Big 5 is designed to deliver exceptional customer experiences while meeting or exceeding sales targets. Key responsibilities include:

Key Responsibilities:
  • Creating a positive first impression for every customer
  • Engaging customers to understand their needs and provide tailored solutions
  • Building strong relationships with customers to drive repeat business
  • Collaborating with colleagues to achieve sales and customer satisfaction goals
  • Maintaining accurate records of customer interactions and feedback

Estimated Salary: $50,000 - $70,000 per year, depending on location and experience.



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