Patient Experience Specialist

7 days ago


Lewiston, Maine, United States Central Maine Medical Center Full time

Salary: $20 per hour

Job Summary: Central Maine Medical Center seeks a highly motivated Patient Experience Specialist to join our team. This is a full-time position that requires excellent communication and organizational skills. The ideal candidate will have a strong background in medical terminology and prior experience working in a healthcare setting.

About Us: Central Maine Healthcare is committed to delivering exceptional care and improving our community. Our award-winning level two trauma center, Central Maine Heart and Vascular Institute, and comprehensive cancer treatment center set us apart from other healthcare organizations.

Responsibilities: As a Patient Experience Specialist, you will engage patients using exceptional customer service practices and provide personalized support to meet their needs. You will also schedule appointments, verify patient demographic information, and communicate with patients and staff through multiple advanced communication tools.

Benefits: We offer a robust benefits package, including medical plan with enhanced Tier 1 benefits, dental plan, vision plan, health savings account (HSA), basic life insurance, supplemental life insurance, long-term disability insurance, 401(k) or 403(b) retirement savings plans, and more.



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