Customer Experience Specialist

2 days ago


Lewiston, Maine, United States DISH Full time

Company Overview

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DISH, a leading provider of connectivity solutions, has been revolutionizing the way people access entertainment and communication services for over 40 years. With a diverse portfolio of brands, including EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile, we continue to push the boundaries of innovation and customer satisfaction.

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Salary

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The base salary for this role is $20.75 per hour, with opportunities for performance-based promotions and bonuses. Benefits include a comprehensive health package, paid time off, and a 401(k) plan with company match.

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Job Description

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As a Field Service Technician at DISH, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions. You will work closely with customers to understand their needs and preferences, providing personalized support and education on how to get the most out of our services.

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Required Skills and Qualifications

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To succeed in this role, you must have:

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  • A strong aptitude for building rapport with customers and colleagues alike">
  • The ability to stand for long periods, lift heavy equipment, and work in various weather conditions">
  • A valid driver's license and a clean driving record">
  • Travel may be required, but we offer flexible scheduling to accommodate your needs">
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Benefits

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We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous 401(k) match and employee stock purchasing program. Our flexible time-off policy allows you to recharge and pursue your passions outside of work.

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Others

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At DISH, we are committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We believe in giving back to our community through volunteer programs and charitable initiatives.



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