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Business Analyst

3 months ago

Miramar, United States Apex Systems Full time

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.


Position: Business Analyst/Product Owner

Location: Hybrid onsite in Miramar, FL

Duration: 12 month contract to hire

Rate Range: $45-49 per hour


Position Overview:

We are in search of a dedicated Business Analyst to work for a large Cruise Line client. This project will be an upgrade of their CRM system, they are currently using Siebel. This project also has cross over with their Loyalty Points program in Siebel.

Requirements:

1. 4+ years of Business Analyst or Product Owner experience

2. Jira

3. Agile experience


Preferred Experience:

Experience working with a CRM system (highly preferred)


Key Responsibilities:

Requirements Gathering and Analysis:

  • Collaborate with stakeholders to understand business needs and pain points.
  • Gather and document detailed requirements for IT projects.
  • Analyze existing systems and processes to identify gaps and opportunities for improvement.

Solution Design and Implementation:

  • Propose technology solutions that align with business goals.
  • Work closely with development teams to design and implement software solutions.
  • Ensure that solutions meet user requirements and enhance overall efficiency.

Communication and Collaboration:

  • Facilitate communication between IT teams, management, and other business units.
  • Translate technical information into practical recommendations for non-technical stakeholders.
  • Present findings, project updates, and recommendations to key decision-makers.

Change Management:

  • Assist in managing organizational changes related to technology implementations.
  • Support end-users during system rollouts and provide training as needed.
  • Monitor the impact of changes and address any issues that arise.

Data-Driven Decision Making:

  • Leverage data analysis to identify vulnerabilities and areas for improvement.
  • Collaborate with data specialists and programmers to convert findings into actionable solutions.


*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

  • Health
  • Dental
  • Vision
  • Life Insurance; Short Term Disability
  • Hospitalization Coverage
  • Direct Deposit
  • Weekly Pay Periods
  • Training and Development Programs
  • 401k
  • Referral Program