IT contract analyst

1 week ago

Miramar, United States Servsys Corporation Full time

Contract Analyst

• Desired Work Location: Miramar, FL (Hybrid required – 12 days a month)

• Skill Set required: Base analyst with 1-2 years contract management experience in the information technology space


Overview

The Contract Analyst is responsible for the in-depth review and coordination of IT-related contract documents. This role manages the flow of Information Technology contract documents throughout the review lifecycle, from inception to final execution.

Duties and Responsibilities

  • Manage the receipt, tracking, and coordination of all IT-related agreements (hardware, software, IT staffing/consulting, data), in collaboration with Procurement, IT teams, Legal, and other stakeholders.
  • Facilitate communication with executive management on strategic contract negotiations by reporting on critical metrics regularly.
  • Act as a liaison between IT and Legal, coordinating contract reviews and facilitating meetings with vendors and business teams.
  • Oversee the process of obtaining service level agreements (SLA) and contractual waivers for contracts that do not meet company standards.
  • Drive continuous improvement initiatives related to contract processes and technology, particularly within the BAR platform, responding to business feedback to enhance user adoption and satisfaction.
  • Participate in IT Finance projects to enhance the BAR platform and related processes.
  • Manage the contract intake process to ensure timely acknowledgment, tracking, and routing of contract review requests.
  • Validate new contract submissions to ensure completeness, accuracy, and integrity of data entered into the BAR platform.
  • Work with IT teams, business functions, and Legal to prioritize contract review submissions across the organization.
  • Communicate business term changes to owners and vendors as necessary.
  • Obtain approval from IT leadership on contract documents prior to signature.
  • Maintain and monitor the BAR platform to ensure contract review requests are actively worked and completed, and that fully executed documents are properly cataloged and linked for future reference.
  • Monitor the electronic signature system, identifying and escalating bottlenecks in the signature workflow.
  • Handle contract renewals and terminations proactively by monitoring contract review reports.
  • Respond to status update requests regarding the progress of documents within the CLM and electronic signature systems.
  • Assist with IT compliance activities to ensure adherence to licensing agreement requirements.
  • Recruit, mentor, and support personnel assigned to the contracts administration function.
  • Stay current on contract administration best practices and IT trends, and provide training and mentoring to IT teams and stakeholders.
  • Continuously improve the efficiency and effectiveness of the contracts administration team.
  • Communicate effectively with all levels of the organization, including IT leadership and business executive leadership.
  • Develop and recommend changes to systems, policies, and procedures.

Minimum Qualifications

  • Bachelor’s degree in Business, Information Systems, or a related field, or an equivalent combination of education and experience.
  • 5+ years of experience in technology management, customer relationship management, and staff management.
  • Proven experience in contracts management with IT vendors.
  • Experience with one or more contract life cycle management (CLM) systems, as well as Microsoft SharePoint, Excel, PowerPoint, and Teams.
  • Critical thinker and problem solver.
  • Strong team builder with excellent interpersonal, communication, presentation, and facilitation skills.
  • Outstanding customer service skills and ability to influence stakeholders.
  • Adaptability and ability to manage change effectively.
  • Results-oriented with an entrepreneurial mindset.
  • Attention to detail and commitment to data accuracy and integrity.

Preferred Qualifications

  • Certified Apttus/Conga Administrator (201 CLM Essentials Certification).
  • Experience in continuous improvement/process management, including certifications like Lean Six Sigma.
  • Master’s degree.
  • Experience in the food and beverage, CPG, or distribution industry.

Specialized Skills and Technologies

  • Ability to read, comprehend, and interpret legal contract documents, especially IT contracts including Statements of Work, MSA, EULA, and Licensing agreements.
  • Experience with one or more CLM systems and proficiency in Microsoft SharePoint, Excel, PowerPoint, and Teams.

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