Service Manager

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Des Moines, United States Kane Selection Ltd Full time

Service Manager – Construction CE (Dealer)

Iowa

Immediate Start


Kane Selection Ltd represents an internationally known Construction CE dealer. Due to its success and expansion, the company is looking for a Service Manager in the state of Iowa. This is a fantastic position for someone already doing the job and searching for a better ‘culture fit’ or someone looking to ditch the truck and step up in their career.


What You Will Enjoy:


  • Work Culture: They are a family-oriented business that prioritises long-term relationships with customers, vendors, and their team.
  • Career Opportunities: Embark on a career filled with support, growth, and the chance to mentor others.
  • Competitive Compensation Packages: Reflective of your experience and contributions.
  • Comprehensive Benefits Package: Including health, dental, life insurance, 401(k), and vacation.
  • Stability and Reputation: With 95 years of growth, their legacy of excellence continues.


Key Responsibilities:


  • Foster a safe and productive environment in their shop(s).
  • Schedule essential meetings (Toolbox, Safety, etc.).
  • Draft and manage a realistic Capital Expense Budget annually.
  • Enhance customer satisfaction with after-hours service.
  • Collaborate with the General Service Manager and Sales team to address customer and equipment concerns and identify sales opportunities.
  • Continually refine processes for timely work order closure.
  • Ensure adherence to credit policies and RMS standards.
  • Engage in customer visits and maintain high customer satisfaction.
  • Local travel to customer sites, with some on-call duties as required.
  • Recruit, hire, and mentor branch personnel for peak productivity.
  • Conduct regular, fair, and accurate performance evaluations.


Qualifications/Skills:


  • Over 4 years of supervisory/leadership and technical/mechanical experience ideally
  • Strong computer, organisational, and leadership skills.
  • Excellent business acumen with timely decision-making capability.


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