Director of Field Service

3 weeks ago


Des Moines, United States Palmer Group Full time
Job DescriptionJob Description

Our niche industry client is conducting a nationwide search for a Director of Field Service. This individual will be responsible for the strategic direction of their service teams across the United States. This includes leading four Regional Directors and 23 District Supervisors with the ultimate goal of high customer satisfaction and increased revenue by providing leadership, business analysis, and overall strategic business acumen to an established team.

This is a unique opportunity for someone with strong leadership experience within the retail environment to help provide strategic direction for one of the largest consumer categories headquartered in Des Moines, Iowa. If interested, apply today

Responsibilities:

  • Develop and implement strategic plans to achieve field service objectives
  • Provide leadership and direction for a team of regional and district supervisors
  • Meet regularly to assess field service team performance and provide necessary support and direction
  • Collaborate with internal teams to develop the field service function; this includes buyers, business development, creative, and financial teams
  • Establish relationships with key accounts to better understand their business needs and goals
  • Monitor and analyze field service performance metrics, identify and implement opportunities for improvement
  • Manage operational budget
  • Responsible for ongoing development and training of the team

Requirements:

  • Retail operations or merchandising in a retail organization
  • 7-9 years of organizational leadership experience
  • Ability to travel as necessary

Work Model:

  • On-Site
Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. \r
\r
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. \r
\r
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. \r
\r
Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. \r
\r
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

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