Service Desk Agent

1 month ago


East Rutherford, United States Insight Global Full time

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.


Must Haves:

  • At least 1 year of prior Service Desk experience working with incident ticketing system and event management.
  • Proficient with MS Office: Word, Excel, Outlook, PowerPoint Critical thinking skills Professional communication skills both written and verbal.
  • Must be eligible to clear a Public Trust Clearance process.
  • Comfortable working night shift 8 PM – 8AM

Plusses:

  • Anyone who has supported a financial/federal client

Day to Day:

Insight Global is looking for a Service Desk Agent to support a federal client of ours. This position sits fully remote but must be within driving distance of East Rutherford, NJ in case you are needed onsite. This is an entry-level position providing first-level IT support for service requests and incident resolution. This position will be supporting a 24x7 environment, working various day and/or evening shifts and provides onsite business support by answering or making outbound customer calls, monitoring operational dashboards and group email inbox to create, resolve and/or escalate operational incidents and service requests.


  • Service Desk Agent

    1 month ago


    East Rutherford, United States Insight Global Full time

    Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also...


  • East Rutherford, New Jersey, United States Insight Global Full time

    Service Desk Agent Job DescriptionInsight Global is seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will provide first-level IT support for service requests and incident resolution in a 24x7 environment.Key Responsibilities:Provide technical support for service requests and incident resolution via phone, email, and...


  • East Rutherford, United States Insight Global Full time

    Insight Global is seeking a Service Desk Agent to support one of our clients. This role will be a year long contract, with renewals and permanent hire potential. This will be remote, but does need to be within a 30-45 min commute to East Rutherford, NJ incase onsite support is needed. This is going to be a 8PM - 8AM night shift opportunity. Must Haves:At...


  • East Rutherford, United States Insight Global Full time

    Insight Global is seeking a Service Desk Agent to support one of our clients. This role will be a year long contract, with renewals and permanent hire potential. This will be remote, but does need to be within a 30-45 min commute to East Rutherford, NJ incase onsite support is needed. This is going to be a 8PM - 8AM night shift opportunity. Must Haves:At...


  • East Rutherford, New Jersey, United States Insight Global Full time

    {"h1": "Service Desk Support Agent Opportunity","p": "Insight Global is seeking a skilled Service Desk Support Agent to join our team. This is a year-long contract with potential for renewal or permanent hire. The role will be remote, but you must be within a 30-45 minute commute to East Rutherford, NJ in case on-site support is needed. The shift will be 8PM...

  • Front Desk Agent

    5 months ago


    Rutherford, United States Renaissance Meadowlands Hotel Full time

    Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is...


  • East Rutherford, United States Seneca Resources Full time

    Position: Service Desk AnalystLocation: East Rutherford, NJ (Remote)Type: Contract (W2)Note: This is for a night position working 8:00 pm ET to 8:00 am ET.Description:The Service Desk Agent is an entry-level position providing first-level IT support for service requests and incident resolution.This position is in a 24 x 7x 365 environments, working various...

  • Front Desk Agent

    4 weeks ago


    East Moline, United States Aimbridge Hospitality Full time

    Part-time, $15/hr, Weekend availability required, Shifts will vary between both 7 am-3 pm and 3 pm-11 pm. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the Front Desk, Agent, Hospitality, Operations, Hotel, Reservations


  • East Rutherford, New Jersey, United States Seneca Resources Full time

    Service Desk AnalystLocation: East Rutherford, NJ (Remote)Type: Contract (W2)Note: This is for a night position working 8:00 pm ET to 8:00 am ET.Job Summary:The Service Desk Analyst is an entry-level position providing first-level IT support for service requests and incident resolution in a 24 x 7x 365 environment.Key Responsibilities:Provide Level 1 support...


  • East Rutherford, New Jersey, United States PM Hotel Group Full time

    Job Summary: We are seeking a highly skilled Guest Services Agent to join our team at PM Hotel Group. As a Guest Services Agent, you will play a vital role in ensuring that all guests receive exceptional service from check-in to check-out.Key Responsibilities:Provide personalized service to guests, responding to their needs and resolving any issues in a...


  • East Helena, United States BEST WESTERN GREAT NORTHERN HOTEL Full time

    We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. Summary: Welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. - General...


  • East Elmhurst, United States Remington Full time

    Job DescriptionFront Desk Agent: Overnight: $21-$24/hr.What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working...

  • Front Desk Agent

    2 months ago


    East Greenbush, United States BBL Hospitality Full time

    Job DetailsJob Location Residence Inn East Greenbush - East Greenbush, NY Position Type Full Time Salary Range $16.00 - $17.50 Hourly Job Shift Any Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off...

  • IT Support Specialist

    1 month ago


    East Rutherford, New Jersey, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Service Desk Agent to join our team at Insight Global. As a Service Desk Agent, you will provide first-level IT support for service requests and incident resolution in a 24x7 environment.Key ResponsibilitiesProvide technical support for service requests and incident resolutionMonitor operational dashboards and group...


  • East Elmhurst, New York, United States Remington Full time

    Job Title: Front Desk Supervisor Job Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front office, providing exceptional customer service, and leading a team of front desk agents. Responsibilities: *...


  • East Rutherford, United States PM Hotel Group Full time

    What You'll Do: In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you t Guest Service, Agent, Guest, Hotel


  • East Elmhurst, New York, United States LaGuardia Plaza Hotel Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at LaGuardia Plaza Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience throughout their stay.Key Responsibilities:Check-in and check-out...


  • East Rutherford, New Jersey, United States PM Hotel Group Full time

    Key Responsibilities:Manage front desk duties, including check-ins, check-outs, room scheduling, and handling guest requests.Provide exceptional customer service by answering guests' questions about hotel services and amenities.Additional Responsibilities:Process room moves, late checkouts, and stayovers efficiently.Ensure seamless communication with guests...


  • East Moline, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGreet and register guests in a friendly and...

  • Front Desk Agent

    1 month ago


    East Elmhurst, United States LaGuardia Plaza Hotel Full time

    $18-$20 per hour Summary The primary function of the Guest Service Agent is to assist thehotel guests, and attend to their needs while utilizing the highest possiblelevel of service; thus, ensuring we are providing a welcoming and accommodatingenvironment. As GSA you will be responsible for the check in and check out ofhotel guests in a courteous,...