Front Desk Agent

3 months ago

Rutherford, United States Renaissance Meadowlands Hotel Full time

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Why you will enjoy this job

Checking people in and out. It’s a no brainer, right? Often the first impression, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.  Welcome and serve guests in person and over the phone everyday.  Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. Benefits

401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Hospitality Online

  • Front Desk Clerk

    4 weeks ago

    East Rutherford, United States Concord Hospitality Full time

    Description Front Desk & Guest Care at the Residence Inn East Rutherford, NJ. Part time at $18/hr. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being...

  • Front Desk Clerk

    4 weeks ago

    East Rutherford, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Clerk

    1 month ago

    East Rutherford, United States Residence Inn East Rutherford Meadowlands Full time

    DescriptionFront Desk & Guest Care at the Residence Inn East Rutherford, NJ. Part time at $18/hr.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being...

  • Guest Services Agents | Hilton Meadowlands | East Rutherford NJ

    8 hours ago

    East Rutherford, United States PM Hotel Group Full time

    What You’ll Do: In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: ...

  • Spa Supervisor

    3 months ago

    Rutherford, United States Auberge du Soleil Full time

    Job DescriptionJob DescriptionCompany DescriptionAuberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite...

  • Housekeeping Lead

    7 days ago

    East Rutherford, United States Concord Hospitality Full time

    Description We are hiring a Housekeeping Lead! Responsibilities: Provide the highest quality of service to the customer at all times. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean rooms daily following the Housekeeping Guidelines. Check fixtures, television, radio, and heating/cooling equipment for proper...