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Information Technology Specialist
4 months ago
The Software & Data Analyst provide the Customs and Border Protection - Air and Marine Operations (AMO) with a variety of support services including inventory database management, data system entry, system programming, such as SAP. The position requires the ability to interpret problems and provide technical support for various OEM hardware, software, and systems.
Responsibilities
- Installing, modifying, cleaning, and repairing computer hardware and software on regular intervals are required to maintain system efficiency.
- Respond to telephone calls and e-mail messages from client organizations looking for help with computer problems. In responding to these inquiries, careful attention and listening skills are necessary, as well, as asking questions to diagnose the nature of the problem, and then patiently walking the user through the problem-solving steps.
- Supporting upgrades, development, and implementation of new functionality to the system as AMO needs evolve.
- Continuing to ensure the applications are Federal Information Security Management Act (FISMA) compliant by leveraging their experience and familiarity with Trusted Agent FISMA (TAF), Risk Management System (RMS), and the Certification and Accreditation (C&A) processes and procedures.
- Overseeing the daily performance of the client’s computer systems and evaluating how useful software programs are.
- Assistance with software applications is provided to improve the workflow process and increase efficiency.
Qualifications
- Skills designing and maintaining MS SQL server applications including stored procedures, triggers, data transformation and database optimization.
- Skills in Crystal Reports (2008+) design and application integration.
- Skills in developing dynamic web applications utilizing MS webapi c#, c++ or xBase++ languages on the server.
- Skills developing cross browser and mobile compatible AJAX web application UI in HTML, Active Widgets, EXTJS, Sencha Touch or JQuery.
- Must have experience in coding, maintaining, and operating inventory tracking systems and aircraft operation systems
- Experience with management, logistical, and operational elements of Federal maritime and aviation programs is strongly desired. AMO, CBP, or DHS experience desired.
- Demonstrated experience designing, installing, updating and maintain large MS windows-based computer system including all hardware and software is required.
- Experience maintaining Cisco firewalls, routers, VPN services, and remotely connected VPN sites required.
- Knowledge of the Customs Automated Material and Inventory Tracking System (CAMITS) is desired.
- Experience in updating, maintaining, and providing comprehensive training and user support on material inventory tracking systems and aircraft operation systems
About NextGen: NextGen Federal Systems is an innovative technology and professional services provider specializing in advanced software solutions and comprehensive mission and business support services. We work in close collaboration with our customers to truly understand their business and mission goals. Our approach is to design, build, implement, and manage solutions that measurably improve our client’s organizational performance. We have established and foster a corporate culture where we:
- Treat employees with fairness and respect regardless of their position, sexual identity, race, or tenure.
- Communicate the importance of our mission and our employees’ contributions to it, ensuring they understand how their job role contributes to the greater good.
- Openly promote and communicate our ideas for change and adaptability.
- Strive to achieve results as an organization.
- Hold employees accountable to their commitments and provide incentives that encourage positive and productive behaviors.
- Value the talents and contributions of our employees as the key factor for our success.
- Create an environment where people can engage at all levels.
- Encourage people to take risks and allow them to make mistakes.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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