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Administrative Assistant

4 months ago

Falls Church, United States Tuvli Full time

Overview

Tuvli is looking for a Administrative Assistant to work in Virginia. To join our team of outstanding professionals, apply today

Responsibilities

  • Provide administrative support to Program Manager and IT support staff.
  • Greet customers, answer customer phone calls, and direct them to appropriate resources for assistance.
  • Coordinate customer appointment scheduling and follow-up.
  • May be required to work independently on projects requiring research and preparation of reports and other presentation materials.
  • Create and edit text documents and templates,
  • Create and edit spreadsheets and utilize formulas.
  • Utilize spreadsheets and formulas in Excel.
  • Management, tracking and resolution of support tickets.
  • Coordinate and maintain roster/reports for various departmental functions.
  • All other duties as assigned.

Qualifications

  • 3+ years administrative support in a customer service environment.
  • Proficient in Microsoft Office Suite software (Outlook, Word, Excel, Teams, 365 etc.).
  • Outstanding Customer Service skills.
  • Must be proactive and work independently.
  • Must be detail oriented.
  • Must follow-up on requests in a timely manner.
  • Ability to manage multiple assignments and people simultaneously.
  • Experience in DoD environment preferred.
  • Must be a U.S. Citizen with an active DoD Secret clearance or ability to obtain one.

Job: Information Technology