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Receptionist

3 months ago

New York, United States Ring Concierge Full time
About The Role
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Receptionist to become an integral part of our team. In this role, you will be responsible for greeting and announcing visitors, assisting incoming and outgoing mail, and maintaining the upkeep of the client facing areas. We offer an exciting environment and are looking for a highly motivated and detail-oriented person with the ability to take on new challenges. Attention to detail and strong communication skills are essential for this position. Your central goal is to provide our clients/employees/guests with an outstanding customer experience and support. As the first person our clients will see, a successful candidate will be presentable and friendly, with outstanding people skills. You should have a talent for multi-tasking, with excellent organizational skills.
Responsibilities
  • Provide reception duties for the office which includes management of internal/external clients in a timely and professional manner
    • Greet all clients/visitors and direct them to the appropriate waiting area
    • Provide them water, coffee, tea and/or champagne (when applicable)
  • Receive and greet all visitors in a professional and warm manner and coordinate with colleagues when their client/visitor arrives
  • Monitor the reception calendar to constantly be aware of planned visitors/clients
  • Remain readily available during appointments/external meetings to serve beverages, assist team members during appointments, direct visitors to the restroom
  • Ensure reception area is clean and presentable
  • Maintain the visual appearance and upkeep of all client facing areas
    • Spot vacuum/sweep when necessary
    • Light candles
    • Wipe down countertops
    • Maintain office plants
  • Accept all incoming mail, letters and packages and distribute to the appropriate personnel
  • Prepare outgoing mail, letters and packages
  • Manage the reservation of meeting spaces, ensuring that rooms are not double booked
  • Ensure that the conference room is always prepped for Executive meetings , making sure VC equipment is set-up, closing the privacy curtain, and having beverages readily available
  • Maintain office security by following safety procedures and controlling office access via the reception desk
  • Provide miscellaneous support to the Chief of Staff and Office Manager
  • Provide support for the NYC Office in assisting with various administrative tasks
About You
  • Communicates well with others and demonstrates strong interpersonal skills
  • Problem solving mindset
  • Demonstrates flexibility, maturity and ability to juggle competing priorities
  • Must be highly organized, proactive and ability to prioritize
  • Understands working in a fast-paced environment with ability to multi-task without sacrificing details or quality of work
  • Team player, can-do attitude, no task too small - assists and supports colleagues as needed
Requirements
  • 1+ years of prior experience as a receptionist or administrative office position
  • Bachelor’s Degree preferred
  • Must be proficient in Mac computers, Google Suite and Microsoft Office preferred
Details - NYC
  • Full-time role located in midtown NYC
  • Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours
  • Health, Vision & Dental Insurance for full-time employees
  • 401k with employer match program
  • Generous employee discounts on our fine jewelry
  • Paid time off, including an extra allowance of 3 days annually for religious observances