Receptionist

2 months ago


New York, United States Neighborhood Association Full time
Job DescriptionJob Description

Title: Receptionist

Reports to: Office Manager

Status: Non-Exempt


Summary:

The Receptionist will greet visitors and assist them in navigating throughout the office. The

Receptionist will speak with clients and direct them accordingly. The Receptionist must have an

eye for detail, sound judgment and objectivity when making observations or filling out reports.

The Receptionist will also receive and log all deliveries from both internal and external parties,

and assist with general office duties as required.

Responsibilities:

The Receptionist is responsible for, but not limited to:


  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office reporting by following safety procedures and controlling access via the reception desk (monitor logbook)
  • Keep inventory of stock supplies.
  • Assist with office labor when needed such as setup/set down furniture and fixture
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Other duties as assigned

Professional & Personal Qualifications:

  • High School Diploma/Equivalent required with a minimum of 2 + years in receptionist role
  • Proven ability to handle multiple tasks effectively under pressure
  • Strong organizational skills, detail-oriented, and efficient
  • Verbal and written communication skills
  • Willingness to learn and enforce safety procedures
  • Comfort with directing people or taking up leadership responsibilities
  • Emotional intelligence and good character judgment Interacting with other departmental staff;
  • Perform general clerical duties
  • Develop contacts in the community for referral purposes
  • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals
  • Provide coverage for other areas as directed/needed

Physical Demands and Working Environment

  • The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending
  • Able to adjust to changes conditions
  • Lift and/or carry up to 25 pounds




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