Accounts Service Manager
1 month ago
The ideal candidate would have experience as a manager or team lead in a Banking Institution supporting international clientele.
Responsibilities
- Lead daily operations of the Client Services Team across all business lines, ensuring effective client interactions, especially in commercial support.
- Oversee Electronic Banking, Live Chats, Call Backs, Cards, Wire Transfers, Account Maintenance, and general client services.
- Manage operational tasks, client data, and support.
- Supervise the team, ensuring adherence to SLAs, goals, and bank policies.
- Coach team members to improve service quality and resolve issues.
- Engage the team in developing and implementing service strategies.
- Ensure compliance with mandatory training and respond to audit requests.
- Support the Bankers and Relationship Manager, Operations departments, and Compliance department.
- Maintain up-to-date procedures, monitor activities, and make performance reports,
- Handle inquiries, ensure customer satisfaction, and adhere to regulations.
- Generate reports to monitor processes and act as a quality gatekeeper.
- Provide knowledge on bank products and ensure AML compliance.
Qualifications
- Bachelor's degree or equivalent experience
- 7+ years' of customer service in the banking industry
- 3+ years of managerial/supervisory experience
- Bilingual English / Spanish
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Knowledge of VLOOK, Pivot Table
-
Senior Account Manager
2 weeks ago
Miami, United States Senior Account Manager (Spanish Speaking) Full time🚀 Join Our Team as a Senior Account Manager 🚀 Location: Miami, FLDepartment: Client Account Management About Us:Collinson is a global leader in shaping customer behavior and driving revenue across Loyalty, Travel Experiences, and Insurance & Assistance. With over 25 years of experience and a team of 2,000+ professionals, we're at the forefront of...
-
Accounting Services Manager
1 week ago
Miami, United States Kaufman Rossin Full timeWhy We Stand Out Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! As one of the top accounting firms in the country, our foundation is “people first”. In the words of James Kaufman, “we prioritize our people, their development, and their...
-
Miami, Florida, United States GFG Holdings Full timePosition OverviewCompany: GFG HoldingsGFG Holdings is dedicated to providing comprehensive administrative and financial solutions for our esteemed clientele. We are currently seeking a meticulous Bookkeeper/Customer Service professional to enhance our team. This position is crucial for maintaining precise financial documentation, overseeing accounts payable...
-
Accounting Manager
2 months ago
Miami, United States Ascendo Resources Full timeReporting to the Chief Financial Officer, the Accounting Manager will oversee the day-to-day accounting functions while supporting financial operations and providing strategic insights to drive organizational growth and impact.This position will be pivotal in ensuring accuracy, compliance, adherence to internal controls and efficiency with a focus on...
-
Accounting Manager
2 months ago
Miami, United States Ascendo Resources Full timeReporting to the Chief Financial Officer, the Accounting Manager will oversee the day-to-day accounting functions while supporting financial operations and providing strategic insights to drive organizational growth and impact.This position will be pivotal in ensuring accuracy, compliance, adherence to internal controls and efficiency with a focus on...
-
IT Account Manager
2 months ago
Miami, United States HC-Resource Full timeJob DescriptionJob DescriptionHC-Resource is looking for an Account Manager to join a growing MSP in Miami. You will maintain client retention and upsell/cross-sells to existing client accounts. This person is responsible for achieving sales quota and assigned strategic account objectives.Responsibilities: Oversee customer account management Develop leads,...
-
Account Manager
3 days ago
Miami, Florida, United States Ramp Full timeAbout the RoleAs an early Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life by cultivating strong relationships with...
-
Senior Account Manager
1 month ago
Miami, United States Amicorp Group Full timeSummaryResponsible for managing a portfolio of clients to guide them on legal, administrative and corporate activities for their companies. The role-holder is responsible for setting up and maintaining in good standing the corporate and legal structures on behalf of clients within the capital markets space. The roles holder generates revenue based on...
-
Senior Account Manager
1 month ago
Miami, United States Amicorp Group Full timeSummaryResponsible for managing a portfolio of clients to guide them on legal, administrative and corporate activities for their companies. The role-holder is responsible for setting up and maintaining in good standing the corporate and legal structures on behalf of clients within the capital markets space. The roles holder generates revenue based on...
-
Account Manager
2 months ago
Miami, United States Tripadvisor Full timeJob DescriptionJob DescriptionWe believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out...
-
Accounting Manager
4 weeks ago
Miami, United States AmePower Electronics Full time $1,000 - $1,500Job DescriptionJob Description· Execute all Bank and Credit Card Reconciliations· Prepare and/or review appropriate ledger entries and reconciliations.· Maintain the general ledger system.· Invoice all the productions for the different projects, Accounts Receivable· Reconciling all GL accounts...
-
Accounting Manager
2 weeks ago
Miami, United States AmePower Electronics Full time $1,000 - $1,500Job DescriptionJob Description· Execute all Bank and Credit Card Reconciliations· Prepare and/or review appropriate ledger entries and reconciliations.· Maintain the general ledger system.· Invoice all the productions for the different projects, Accounts Receivable· Reconciling all GL accounts...
-
Account Manager, Luxury Service
2 weeks ago
Miami Gardens, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Account Manager, Luxury Service Job Description Department: Ticket Sales & Service Direct Supervisor: Senior Manager, Luxury Service Status: Full-time Summary: The Account Manager, Luxury...
-
Account Manager, Luxury Service
2 weeks ago
Miami Gardens, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Account Manager, Luxury Service Job Description Department: Ticket Sales & Service Direct Supervisor: Senior Manager, Luxury Service Status: Full-time Summary: The Account Manager, Luxury...
-
Accounting Manager
2 weeks ago
Miami, United States AmePower Electronics Full time $1,000 - $1,500Job DescriptionJob Description· Execute all Bank and Credit Card Reconciliations· Prepare and/or review appropriate ledger entries and reconciliations.· Maintain the general ledger system.· Responsible for companywide billing and the entire cycle of AR.· Support and monitor payables are paid...
-
Account Manager
2 months ago
Miami, Florida, United States Marsh Full timeBusiness Insurance Account Manager Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and...
-
Account Manager
4 weeks ago
Miami, Florida, United States Marsh Full timeBusiness Insurance Account Manager Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and...
-
Account Manager
1 month ago
Miami, United States National Healthcare Solutions, Inc. Full timeJob DescriptionJob DescriptionPOSITION SUMMARY The Account Manager position is to provide comprehensive support to several agencies and their sub‐agents related to VUMI’s products and services. The Account Manager is the lead point of contact for agents and is to support their staff in day-to-day operations. This position is to deliver personalized...
-
Head of Accounting Services
2 weeks ago
Miami, United States Jobot Full timeAccounting Manager for Innovative Tech Firm - Onsite RoleThis position is hosted by Jobot.Salary: $120,000 - $135,000 annuallyAbout Us:We are a rapidly expanding sports gaming and media organization, established to enhance the sports entertainment landscape through cutting-edge products and a user-friendly interface. Our company is diversifying its offerings...
-
Accounting Manager
19 hours ago
Miami, Florida, United States Chapman Partnership Full timeJob SummaryThis position provides direct support to the Chief Financial Officer and Controller for general accounting functions, including but not limited to: overseeing Accounts Payable, Accounts Receivable, Billing, Bank reconciliation, and overall General Ledger management.This role is responsible for the handling and reporting of all grant information to...