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Media Manager, Staples Media Network

3 months ago

Framingham, United States Staples Full time

Staples is business to business. You’re what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

  • Activate media across multiple channels including paid search, display, email & onsite (staples.com, SA.com) media.
  • Manage key team documents to facilitate team organization ie. media program budget trackers, flowcharts, creative specs, reporting calendar, spend/revenue tracker, promotional calendar, etc. and take every opportunity to refine, optimize processes to work smarter and more efficiently.
  • Identify opportunities to participate in ‘new business’ pitches to expand vendors (‘clients’) for the vendor media program; lead scoping opportunity with agency partners, lead pitch/education of media opportunities available to vendors and execution of new programs.
  • Collaborate on the day-to-day management of digital marketing campaigns.
  • Comfortable with leading calls i.e., agency statuses, reporting/data read-outs, etc.
  • Guide & support development of media campaigns (briefs, strategy development, vendor selection, budget management, etc.) to incorporate direction from all key stakeholders & deliver success on campaign KPIs.
  • Provide guidance to agency partners to develop campaign reports/findings; ability to interpret and analyze data to optimize campaigns and develop an understanding of what the data means for the Staples business/vendor.
  • Promote & manage the cross functional collaboration within Staples internal teams i.e., merchandising, marketing, media, inventory, promotional, etc.
  • Day-to-day contact for external facing teams i.e., Staples vendor partners and multiple media agencies.
  • Foster holistic media plans & reporting between agencies.

What you bring to the table:

  • Knowledge and experience supporting digital media strategies including the planning, execution, and measurement.
  • Ability to communicate the business value of digital media and how it contributes to the ability to drive Supplier sales.
  • Strong process and organizational skills.
  • Ability to work well in a face-paced team setting.
  • Familiarity with multiple digital media channels.
  • Relationship driven - building credible and trusting relationships in a dynamic environment with a broad range of colleagues, executive stakeholders & business partners (internal + external).
  • Strong project management skills with the ability to manage multiple projects in parallel with unique deliverables and timelines.
  • Skilled in project management, with experience juggling multiple projects and delivering media campaigns from launch to completion.

What’s needed- Basic Qualifications:

  • 5+ years of advertising/media or account management experience serving clients, agency experience.

What’s needed- Preferred Qualifications:

  • e-commerce, experience in a retail media network or with retail brands is a plus.

We Offer:

  • Work location: Framingham, MA hybrid requires 3 days onsite per week
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more