Systems and Support Engineer

2 months ago

Woburn, United States Concurrent Technologies Plc Full time

The Company


Concurrent Technologies designs a range of high-performance Intel® processor boards, switches, networking, storage and software products for use in embedded computing solutions. We manufacture our board products in our Colchester, UK based factory to meet the highest level of inspection standards for long life cycle, reliable operation.


Our products are used by many of the world’s leading integrators within the Defense, Security, Aerospace, Telecommunications, Transportation, Medical and Industrial markets and are designed to be operated in a range of temperatures and environments from benign to extreme rugged.


The company operates facilities in Colchester and Theale in the United Kingdom and Woburn, MA in the United States. We are supported by a world-wide network of distributors and manufacturers’ representatives to ensure that local support is always available to our customers.


Concurrent Technologies is a public company, quoted on AIM on the London Stock Exchange.


The Role


Reporting into the Technical Support Manager, you will be interfacing with customers to assist in the use of our hardware and software, thus ensuring customer satisfaction.

This is an office-based, hands-on role which requires good problem-solving skills along with good organization skills.


What is in it for me?


This is an excellent opportunity for a multi skilled and experienced engineer to join the successful team of Concurrent Technologies Inc and make a positive impact.

This role will consist of two major functions:

  • Daily technical customer support
  • System setup for evaluation

This is a fast-paced job where it is critical to promptly log and address requests received.


What do I need to bring with me?


Demonstrated knowledge and experience


  • Previous experience working directly with customers.
  • High level knowledge of embedded engineering.
  • Pre and post sales customer support.


Technical skills and qualifications


  • Technical knowledge of VPX, VME, CPCI.
  • Technical knowledge of Linux, Windows & VxWorks.
  • Embedded System assembly and integration.


Behavioral competencies


  • Excellent communicator, both verbal and written.
  • Confident in presenting and interacting with customers.
  • Analytical and methodical.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. To conform to U.S. Government export control regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or Department of Commerce.


Benefits for working at Concurrent Technologies:


  • Health Insurance
  • Principle 401K Plan
  • Flexible Spending Account
  • Health Reimbursement Account
  • 20 days’ vacation + 7 public holidays
  • 5 sick/personal days per year


Equal Opportunity Statement


Concurrent Technologies recognizes and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, military discharge, religion, or belief. Discrimination on any of these grounds is expressly forbidden. We therefore welcome applications from all sections of the community.

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