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Sales Development Representative

2 months ago


Boston, United States Bitsight Full time

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.


Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.


  • We invented the cyber ratings industry in 2011
  • Over 3000 customers trust Bitsight
  • Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote


Sales Development Representatives (SDRs) are responsible for identifying and creating new qualified sales opportunities in Target Accounts for their regional sales managers. The SDR coordinates with their Account Executive counterparts to determine the accounts that require research and prospecting activities to secure a sufficient flow of additional qualified opportunities. An implicit responsibility of the SDR is to conduct business dealings in a way that creates a superior prospect experience that will set the stage for effective sales follow-up, as well as future product sales.


Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready leads and opportunities:

  • Interact with prospects via telephone and email
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
  • Disseminate opportunities to appropriate AE, educating rep as necessary about the opportunity
  • Successfully manage and overcome prospect objections
  • Become a trusted resource and develop superior relationships with prospects
  • Update lead scoring and prospect interaction in salesforce.com to ensure efficient lead management
  • Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
  • Provide closed-loop feedback to ensure continuous process optimization


Required Skills/Experience

  • A self-starter with a track record of successful, credible lead follow-up and sales development at multiple executive levels within an organization; familiarity with marketing automation space a plus
  • Pre-call planning
  • Opportunity qualification and objection handling
  • Call structure and control
  • Time and territory management
  • Proven track record achieving measurable inside sales/sales development goals in an automated sales environment where accurate entry and management of lead data in a CRM system was required
  • Ability to work in a high-energy sales team environment; team player
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • The highest level of integrity
  • Proficient with standard corporate productivity tools (email, voicemail, MS Office)
  • Sales training and salesforce.com experience a plus



Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.


Additional Information for United States of America Applicants:


Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.


Qualified applicants with criminal histories will be considered for employment consistent with applicable law.


This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.