Help Desk Support Specialist

The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions. Duties: Provide Help Desk reports on the status of all...

Gridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance. Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis,...

Gridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance.Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis,...

Job DescriptionHelp Desk Journeyman ***This position requires an active SECRET clearance or the ability to obtain a SECRET clearance to be considered. *** Must reside in the DC, MD and VA area. Fully On-Site. The Help Desk Journeyman will perform support services such as supporting user profile, password resets, company name and address changes, and general...

28th April, 2024 Are you an IT Help Desk Specialist?Do you have experience working in a law firm or professional services environment? Would you like to work with one of the top law firms in the US? If so, R & W Group has a great new opportunity! One of our favorite law firm clients is looking for a Service Desk Analyst opening in Washington, DC. This role...

28th April, 2024 Are you an IT Help Desk Specialist?Do you have experience working in a law firm or professional services environment? Would you like to work with one of the top law firms in the US? If so, R & W Group has a great new opportunity! One of our favorite law firm clients is looking for a Service Desk Analyst opening in Washington, DC. This role...

The Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. Recruit, train, and support help desk representatives and technicians. Establish customer service standards, contribute to improving customer support, and provide feedback to internal teams. The role also involves developing reports...

Help Desk Specialist 1 Location: Washington, DC Position Type: Full-Time IntelliBridge is seeking a Help Desk Specialist 1 to join our outstanding team in Washington, DC. **Position Responsibilities**: Handles incoming calls and system alerts, logs and refers the calls and alerts as appropriate, and assist users either in person, over the phone, or...

Full time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okayThis role cannot provide sponsorship, or work C2CHelp Desk Support Manager* Looking for an experienced Help Desk Manager to support a large environment* ServiceNow experience is required, any experience with implementations/administration is a...

Full time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okayThis role cannot provide sponsorship, or work C2CHelp Desk Support Manager* Looking for an experienced Help Desk Manager to support a large environment* ServiceNow experience is required, any experience with implementations/administration is a...

Position Description Sprezzatura seeks a Help Desk Technician to join our expanding team. The Help Desk Technician identifies, researches, and resolves routine technical problems. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the...

Trillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must contain details of...

Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...

Job DescriptionJob DescriptionSalary: Position Description   Sprezzatura seeks a Help Desk Technician to join our expanding team. The Help Desk Technician identifies, researches, and resolves routine technical problems. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Being a Help Desk Technician...

Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to work onsite, as required. The selected individual will be responsible for overseeing the day-to-day operations of the Help Desk team, providing technical guidance and support to team members, and...

Job DescriptionJob DescriptionWe are seeking a motivated and customer-oriented Help Desk Coordinator to support our US Courts client.The customer is looking to consolidate and integrate existing data warehouses, data marts, and applications into an Integrated Enterprise Data Warehouse. The Help Desk Coordinator will lead help desk activities in support of...

**PLEASE NOTE**: **-There are No C2C opportunities for this role.** **- 7pm. * **________________________________________________** The Information Technology Help Desk Manager: - Must have working experience with Microsoft Windows operating systems, Active Directory, Dynamics 365, Azure, M365 (Apple/Mac experience is a plus). - Proven knowledge of MS...

Overview: **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the...

Belcan Government Solutionshas a job for you Job DetailsInformation Technology Help Desk Lead Washington,DC Posted:5/1/2024 Job Description Job ID#: 18054847Job Category: Information TechnologyPosition Type: Time & MaterialsJob Summary:A Help Desk Lead job in Washington, DC (20565)is currently available through Belcan at one of our key federalclients. To be...

**Req ID**: 30785 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support...