Help Desk Specialist

Overview: CUSTOMER SUPPORT SPECIALIST (HELP DESK) (DOS) Bowhead is seeking a Customer Support Specialist (Help Desk) to provide customer support and technical assistance for our Department of State (DOS) contract in Washington D.C.. The Help Desk Specialist will be responsible for providing basic entry-level support via phone, email and Microsoft Teams to...

RightDirection Technology Solutions LLCDescription:RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite...

Job Overview: **Must be able to get a Government Clearance and pass background check.** **Responsibilities**: **Duties**: - Manage the Service **Desk** which receives an average of 20,000 annual incidents and service requests from ~2’000 **users**: - Develop and implement service **desk** policies and procedures - Staff and train service **desk** agents...

**Client Site**: Washington, DC Full Time Ability to obtain & maintain a Public Trust * - _US Citizenship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time._ **Who We Are**: Tria Federal (Tria) is the premier middle-market IT and...

Title: Helpdesk Staff/Specialist Location: Onsite Washington, DC Key Responsibilities: This vital position is responsible for providing direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including some new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances....

Overview: The Navy Modernization, Planning and Sustainability Division, Naval Sea Systems Command (NAVSEA) 09, is responsible for providing the Fleet and modernization stakeholders with modernization policies; Ship Change Document (SCD) processes and approvals; Navy Data Environment (NDE) and user-training; Fleet Risk Assessments; Command, Control,...

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career and...

Company Overview Computer World Services Corp (CWS) provides comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote a work environment where our professionals feel empowered, engaged, and part of a family. Our corporate culture embraces diversity, nurtures professional...

Company Overview Computer World Services Corp (CWS) provides comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote a work environment where our professionals feel empowered, engaged, and part of a family. Our corporate culture embraces diversity, nurtures professional...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem...

The Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. Recruit, train, and support help desk representatives and technicians. Establish customer service standards, contribute to improving customer support, and provide feedback to internal teams. The role also involves developing reports...

Overview: Smarthost Design Technologies (Smarthost) is an SBA 8(a)-certified small business renowned for providing innovative and cost-effective technology solutions to both commercial and government clients. As an ISO 9001:2002 certified leader in the industry, we offer a range of services including Project Management, Help Desk Support, Managed IT...

Full time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okayThis role cannot provide sponsorship, or work C2CHelp Desk Support Manager* Looking for an experienced Help Desk Manager to support a large environment* ServiceNow experience is required, any experience with implementations/administration is a...

Full time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okayThis role cannot provide sponsorship, or work C2CHelp Desk Support Manager* Looking for an experienced Help Desk Manager to support a large environment* ServiceNow experience is required, any experience with implementations/administration is a...

Job DescriptionJob DescriptionTechOp Solutions International, a reputable Service-Disabled Veteran-Owned Small Business that serves Federal, state, local, and private/commercial organizations in the defense and space industry, is seeking Help Desk Technicians for an upcoming contract.The Help Desk Technician is responsible for providing Tier II deskside...

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and...

Job Description Job Description Trillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...

Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...

Job DescriptionJob DescriptionSalary: Position Description   Sprezzatura seeks a Help Desk Technician to join our expanding team. The Help Desk Technician identifies, researches, and resolves routine technical problems. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Being a Help Desk Technician...

Job DescriptionJob DescriptionWe are seeking a motivated and customer-oriented Help Desk Coordinator to support our US Courts client.The customer is looking to consolidate and integrate existing data warehouses, data marts, and applications into an Integrated Enterprise Data Warehouse. The Help Desk Coordinator will lead help desk activities in support of...