Inside Sales Representative
4 days ago
Job Summary:
The Inside Sales Representative (ISR) uses a consultative selling approach to customers. The ISR manages an existing book of business (BOB) and is focused on achieving retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, securing and updating contract agreements, and growing revenues from existing customers. The expectation of the role is to maintain a net positive business performance through proactive outreach, account retention and revenue protection efforts.
Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
o Customer interaction (external and internal), response & timely follow up
o Serve as the primary or secondary point of contact (as appropriate) for customer account management matters, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships
o Align Company products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills
o Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills
o Resolve challenging customer requests and collaborate with others to resolve all customer escalations or issues
o Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority
o Collaborate with sales team to identify and grow opportunities within territories and engage additional business opportunities
o Support Broker team as point of contact
Administrative work
o Use Company provided tools accurately and consistently (i.e. HubSpot, Pricing Tools)
o Prepare reports as needed and/or handle general administrative duties as appropriate
o Manage schedule of proactive outbound customer contacts, ensuring satisfaction with our service and escalating issues as required
Qualifications:
Education: High School Diploma or GED (accredited)
Experience: 2-5 years of business-to-business account management at a proficient level
Other Knowledge, Skills or Abilities Required
o Ability to effectively convert customer cancellation requests into long term relationships
o Ability to effectively build relationships across a wide variety of business types
o Ability to multi-task and perform computer duties across multiple screens while on phone with customers addressing issues or concerns in a professional tone and temperament
o Proficient in time management and in computer skills – MS suite
o Positive attitude that enjoys assisting and providing solutions to others
o High impact communication in written and verbal manner
o Ability to adapt to change and manage multiple priorities
o Ability to negotiate effectively
o Ability to utilize sound business practices
o Ability to work independently and as part of a team
Work Environment
o Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
o (Rarely) Required to exert physical effort in handling objects less than 30 pounds
o Normal setting for this job is indoors, in an office setting.
o Work 8 hrs/day (with breaks) between 7:30 am to 5:30 pm as the business requires
Compensation
o Non-exempt Hourly position ranging from $18-$23/hr based on experience
o Monthly commission as earned based on performance
About Wall Recycling:
Wall Recycling provides full service waste and recycling services for home and business from Winston-Salem to Wilmington. Wall Recycling offers:
o Waste and recycling solutions: Front load and open-top dumpsters for easy waste collection and disposal.
o Porta potties: Portable toilets for construction sites, events, or other temporary needs.
o Construction & Demolition (C&D) recycling: Recycling of materials from construction and demolition projects to reduce landfill waste.
o Concrete crushing: Recycling of concrete into usable materials such as aggregate base course (ABC) stone.
o ABC stone sales: Sales of crushed stone, typically used in construction for road bases or other foundational work.
o Mulch and topsoil sales: Providing natural mulch and soil products for landscaping and gardening needs.
Benefits:
· Mileage reimbursement for business miles
· Laptop and phone provided
· Paid time off
· 401(k) + matching
· Dental insurance
· Health insurance
· Life insurance
· Vision insurance
-
Inside Sales Representative
1 week ago
Raleigh, North Carolina, United States Marti Hampton Real Estate Full timeAbout UsMarti Hampton Real Estate is a powerhouse in the Raleigh-Durham area, driven by a passion for delivering exceptional results and building lasting relationships. As a leader in the industry, we offer a collaborative environment, cutting-edge tools, and exclusive access to off-market listings. Our team is dedicated to empowering clients to achieve...
-
Dynamic Inside Sales Agent Needed
1 day ago
Raleigh, North Carolina, United States Marti Hampton Real Estate Full timeAbout the Role:We are looking for a seasoned and ambitious Full-Time Real Estate Inside Sales Representative to become an integral part of our Raleigh-based team at Marti Hampton Real Estate. The successful candidate will possess exceptional communication and interpersonal skills, with the ability to work independently and collaboratively within our...
-
Sales Representative in Medical Equipment
1 week ago
Raleigh, North Carolina, United States Sales Openings Full timeAbout the RoleThis is a full-time sales position that requires a strong work ethic, excellent communication skills, and a deep understanding of the medical industry. As a sales representative, you will be responsible for presenting and selling our products and services to current and potential clients.Your primary focus will be on meeting sales targets,...
-
Sales Representative
1 week ago
Raleigh, North Carolina, United States Insight Global Full timeJob OverviewWe are seeking a highly motivated Sales Representative to join our team in Downtown Raleigh, North Carolina.The ideal candidate will have a proven track record of success in quota-carrying sales roles, with experience selling to and influencing software users, mid-level managers, and C-level executives.This is a brand-new sales team being built...
-
Inside Sales Manager K1 Speed Inc
3 weeks ago
Raleigh, North Carolina, United States K-1 Speed Inc Full timeAbout the Role:K-1 Speed Inc is seeking an Inside Sales Representative to play a key role in our sales team. This role involves managing daily operations within the center, leading your staff to exemplify K-1 Speed Inc values, and meeting Key Performance Indicators (KPIs).Key Responsibilities:• Generate interest, qualify prospects, and close sales through...
-
Inside Sales Team Member
1 week ago
Raleigh, North Carolina, United States Hoffman & Hoffman Inc Full timeAbout the RoleWe are looking for a skilled and organized Inside Sales Team Member to join our dynamic team. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. The primary focus of this role is to provide outstanding customer service and support, while...
-
Sales Brand Ambassador Representative
3 weeks ago
Raleigh, North Carolina, United States Sales Focus Inc. Full timeThe Customer Engagement Specialist role at Sales Focus Inc. offers a unique opportunity to build strong bonds between consumers and Duke Energy. As a representative of our client, you will work at assigned Retail locations promoting Duke Energy's products and services.With an estimated $75,000 annual earning potential, this full-time position comes with a...
-
Sales Brand Ambassador Representative
1 week ago
Raleigh, North Carolina, United States Sales Focus Inc. Full timeAbout the Role:The Sales Brand Ambassador will play a key part in representing Duke Energy's products and services at assigned retail locations. This role is responsible for attracting and enrolling customers in the Power Manager program, discussing product benefits, and converting details into sales.Responsibilities:Attract and enroll customers in the Power...
-
Retail Sales Representative
3 weeks ago
Raleigh, North Carolina, United States Sales and Merchandising Services Full timeCompany OverviewSales and Merchandising Services is a dynamic company dedicated to providing exceptional sales and merchandise services. Our team of professionals is committed to delivering outstanding results in a fast-paced environment.Job SummaryWe are seeking a highly motivated Retail Sales Representative to join our team in Raleigh, NC. The ideal...
-
Medical Sales Consultant
1 week ago
Raleigh, North Carolina, United States Sales Openings Full timeUnlock Your Career Potential as a Top-Performing Sales RepresentativeWe are seeking a highly motivated and results-driven Medical Sales Representative to join our dynamic team at Sales Openings. As a key player in our sales organization, you will be responsible for selling and promoting our extensive range of medical devices and respiratory products to...
-
Sales Representative
3 weeks ago
Raleigh, North Carolina, United States Insight Global Full timeJob OverviewWe are seeking a highly motivated Sales Representative to join our team in Downtown Raleigh. The ideal candidate will have a strong background in sales, with experience in quota-carrying sales and heavy outbound metrics.About the RoleThis is a brand-new sales team being built from the ground up, focused on establishing our data analytics platform...
-
Sales Representative for Educational Solutions
1 month ago
Raleigh, North Carolina, United States IXL Learning Full timeAbout the RoleIXL Learning is seeking a driven and results-oriented Sales Representative to join our Inside Sales team in Raleigh, NC. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with customers, and driving revenue growth.Key ResponsibilitiesProspect and qualify...
-
Inside Sales Agent
5 days ago
Raleigh, United States Relation Insurance Services Full timeWHAT WE’RE LOOKING FORThe Inside Sales Agent is responsible for new insurance account production and sales activities within assigned accounts. Participate in the creation of centers of influence (COIs), building a customer base to promote and sell insurance services to. Projects a professional company image through all interactions with clients, insurance...
-
Inside Sales Agent
7 hours ago
Raleigh, United States Relation Insurance Inc Full timeWHAT WERE LOOKING FOR The Inside Sales Agent is responsible for new insurance account production and sales activities within assigned accounts. Participate in the creation of centers of influence (COIs), building a customer base to promote and sell insurance services to. Projects a professional company image through all interactions with clients, insurance...
-
Sales Representative
1 week ago
Raleigh, North Carolina, United States Sales Openings Full timeAbout UsWe are a rapidly growing leader in the provision of clinical respiratory and durable medical equipment and service to patients. Our team is dedicated to providing exceptional customer service and ensuring that our customers receive the highest quality products and support.Job DescriptionThis is an exciting opportunity to join our sales team as a...
-
Real Estate Sales Representative Opportunity
1 week ago
Raleigh, North Carolina, United States Marti Hampton Real Estate Full timeJob Description:Marti Hampton Real Estate is seeking a highly skilled and motivated Full-Time Real Estate Inside Sales Representative to join our dynamic team in Raleigh, NC. As a key member of our sales team, you will be responsible for generating and nurturing leads, facilitating opportunities, and driving lead generation through proactive outreach...
-
Licensed Insurance Sales Representative
1 month ago
Raleigh, United States Staff My Agency Full timeSpurling J Cook sr. - State Farm Agency, located in Raleigh, NC, has an immediate opening for a full-time Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple...
-
Customer Service Representative
3 days ago
Raleigh, United States FastSigns Full timeJob Description: Visual Communications Specialist Also Known as: CSR, Customer Service RepresentativePOSITION DESCRIPTION Responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the...
-
Customer Service Representative
7 months ago
Raleigh, United States FastSigns Full timeJob Description: Visual Communications Specialist Also Known as: CSR, Customer Service RepresentativePOSITION DESCRIPTION Responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the...
-
Licensed Insurance Sales Representative
1 month ago
Raleigh, United States Staff My Agency Full timeSpurling J Cook sr. - State Farm Agency, located in Raleigh, NC, has an immediate opening for a full-time Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple...
