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Territory Account Manager

3 months ago

Elko, United States H-E Parts International Full time

POSITION SUMMARY:

The position oversees the achievement of sales and growth initiatives for H-E Part’s products within southwest USA. This position is responsible for meeting company revenue and margin objectives in support of the business plan. In addition, this position will help to manage customer expectations, improve customer satisfaction, as well as meet all key strategic initiatives that are set and provided each year. Success is defined by the achievement of budgeted financial goals each year.

The Territory Sales Manager is responsible for coordinating the sales activities in the assigned territory and clients. This involves directly managing assigned specific customer accounts as well as supporting overall sales initiatives in the region; included but not limited to, developing sales budgets, forecasting, client development, product and business development, pricing analysis and yield functions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Safety is the responsibility of every H-E Parts International, employee to ensure a safe work environment. All H-E Parts International, employees share the responsibility to ensure at the end of the day we return home safely to our families. Our safe work environment value surpasses all other responsibilities.
  • Align sales objectives with firm business strategy – through active participation in strategic planning, sales strategy development, forecasting, sales resource planning and budgeting.
  • Meet assigned targets for profitable sales volume, market share and other key financial performance objectives.
  • Consistently work with and report to the NA/Americas Sales Manager to strengthen forward revenue modeling, high level planning, drive initiatives, and update strategies to keep ahead of market changes relative to the product offerings.
  • Develop the annual sales budget for the assigned territory.
  • Develop and communicate strategic sales plans based upon company objectives that will promote sales growth and customer satisfaction,
  • Create a culture of success and ongoing business and goal achievement by collaborating with other members of the sales team.
  • Ensure full product line is marketed, all opportunities are uncovered and aggressively pursued.
  • Conduct all internal and external communications in a timely and professional manner. Uphold a culture of pro-actively managing the business.
  • Work to acquire and maintain certain senior level contacts with key customers.
  • Ensure updating key customer contact and equipment data within the CRM system (Salesforce).
  • Conduct quarterly customer reviews with key customers. Fully support all company metrics and initiatives to measure and drive performance.
  • Ensure all customer communication is coordinated effectively – including warranty administration claims, problem resolutions, credits (as applicable) and proper quote, and core return documentation. Other duties as assigned.

INTERNAL/EXTERNAL CONTACTS:

Position requires collaboration with other department managers, and administrative staff and current and/or potential customers.

QUALIFICATIONS:

  • Relevant tenure and industry experience. Higher Education Degree and/or 5+ years relevant Sales/Business development experience required.
  • A professional, ethical and exceptional work-ethic is required.
  • Travel is required – Domestic and International as needed to grow and maintain the business within the assigned territory.
  • Knowledge of Heavy Equipment in Mining and Construction required.
  • Professional communication skills (Verbal and Written) required.
  • Must be willing to embrace the use of technology and metrics in sales processes.
  • Strong knowledge of MS Office products including Outlook, PowerPoint and Excel, and current technology such as Social Media, Laptops, Tablets and smart phones required.
  • Mechanical aptitude required
  • Previous experience with CRM (Salesforce preferred) and ERP systems required
  • Current Driver’s license in good standing required.
  • A valid Passport is required
  • Experience and proven record in developing selling and managing mining clients is preferred.