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Director of Ecommerce, Operations

2 months ago

New York, United States Marc Fisher Footwear Full time

MAIN PURPOSE:

We are seeking an experienced CRO and UI/UX expert with 3-5 years of experience setting up, operating and optimizing Shopify Plus (required) to join our expanding E-Commerce team.


The successful candidate will take over the Product Roadmap and have a mind towards long-term project management, optimization and A/B testing. Able to build the suite of tools they need from the ground up, the Director of E-commerce will implement a regimen of templating, analysis and testing that will help to improve the online experience for the Marc Fisher customers as well as the overall revenue generation capability across all owned web and communications channels (email, sms, push, etc…)


RESPONSIBILITIES & QUALIFICATIONS:

  • A/B Testing & CRO – 3-5 years of demonstrable experience improving conversion rates and customer experience in a Shopify or Shopify Plus environment.
  • Minimum of 2-3 years of hands-on Storefront & Theme Ownership: Detailed and demonstrable understanding of Themes, Metaobjects, Metafields and the interrelationship between the three. Must have experience with extensible checkout versions 1.0 and 2.0 as well as online store 2.0.
  • App Stack Management- Complete familiarity with the Shopify App Store and major touchpoints like Flow, Klaviyo, Fraud Control, Order Exports, Stock Sync, Loyalty, Reviews and all other major application tracks for Shopify. Experience managing external development resources preferred.
  • Project Management and Product Roadmap – 2 to 3 years developing and advancing a Product Roadmap with demonstrable results in an environment where priorities can change from time to time but where long-term consistency is key to success.
  • Scale and Optimization Cadence: Ability to create, with demonstrable background, a process to present, analyze, propose, test and rollout features and customer-facing revenue generators on a regular repeating basis.
  • Minimum of 2-3 years User Acceptance Testing (UAT) and QA. Manage UAT processes, as well as the versioning and iteration of UI/UX elements, to create exceptional customer experiences.


Benefits Include:

  • Comprehensive Medical, Dental & Vision offerings
  • 401k Plan with company match
  • 15+ Paid Holidays
  • Summer Fridays
  • 15 PTO days
  • Company paid life insurance at 2x salary
  • Employee Discount
  • Commuter & Medical/Dependent Flex Spending Benefits
  • Pet Insurance
  • Salary range $145,000 to $165,000 - pay considerations are based on various factors unique to the candidate, including: skillset, years of experience, qualifications, certifications, and more.


Company Overview:

Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD.


Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.


Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

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